Customer Success Expert for Global Tech

4 semanas atrás


Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro
Dutch Customer Care Specialist Role

We are seeking a highly skilled Dutch Customer Care Specialist to join our team in Lisbon, Portugal. This role offers a unique opportunity to work with a global leader in technology and services, handling customer inquiries, providing solutions, and collaborating with the team to enhance service delivery.

What You'll Be Doing

  • Handle customer inquiries with professionalism and empathy via phone, email, or chat.
  • Provide effective troubleshooting and solutions to customer issues.
  • Share knowledge of products and services to assist customers effectively.
  • Keep customers updated on the progress of their cases and follow through to resolution.
  • Collaborate with the team to enhance service delivery and customer satisfaction.

Requirements

  • Fluency in Dutch and proficiency in English.
  • Excellent customer service and communication abilities.
  • Capability to address and resolve issues promptly.
  • Customer service experience is advantageous but not required.
  • A proactive attitude and genuine enthusiasm for assisting others.

What's in it for you

  • Full-time schedule: 39 hours weekly, Monday to Friday (9:00 AM – 6:00 PM).
  • Attractive salary: €30,000 - €40,000 per year.
  • Central office location: Work in a prime Lisbon location close to public transport and amenities.
  • Comprehensive training: Full paid training to equip you for success.
  • Career progression: Opportunities to grow within the company.

This role offers a great opportunity to shine and grow your career as a customer support specialist. If you're solution-driven and love helping people, this position is for you.



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