Customer Success Tech Uk

3 semanas atrás


Lisboa, Lisboa, Portugal Agicap Tempo inteiro

At Agicap, we're on a mission to revolutionize the way businesses manage their cash flow. We're seeking an experienced Banking Integration Specialist to join our Customer Success team in Lisbon.

The ideal candidate will have excellent technical skills and a strong understanding of banking systems and data integration processes. As a Banking Integration Specialist, you will be responsible for assisting clients in implementing our solution's key features, including banking and data integration.

Your key responsibilities will include:

  • Integration of Customer Data: Collect and integrate client data from various sources (banks, accounting tools), arrange the data into a format that can be imported into Agicap.
  • Team Building: Contribute to the creation of the Customer Success Technical team, train new Customer Success Managers on customer data integration processes, build a library of processes to handle customer data in a scalable way.
  • Product Development: Become the reference within the Customer Success department for customer data import, banking aggregation, and act as the point of contact for the Product team.

We offer a competitive salary package of €60,000 - €80,000 per year, depending on experience, plus benefits such as a daily lunch allowance, health insurance, transportation reimbursement, and state-of-the-art work equipment.

In this role, you'll have the opportunity to work with SME executives and CEOs, contribute to the creation of our new international hub, and be part of a vibrant and passionate work atmosphere with a true team spirit.

Our interview process takes an average of 2 weeks and consists of several rounds, including a first meeting with the Talent Acquisition team, a role play or case study with the respective department, and a final round with management.

If you're excited about this role and want to be part of a fast-growing startup, please apply. We welcome applications from all backgrounds and are committed to building a diverse team that reflects the variety of perspectives in our world.



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