UK PR Strategist

Há 7 dias


Lisboa, Lisboa, Portugal Zendesk, Inc. Tempo inteiro

About Zendesk

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Zendesk is a leading provider of customer service software, empowering businesses to deliver exceptional experiences for their customers.

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Job Summary

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We are seeking an experienced PR Strategist to lead our customer experience efforts in the UK market. As a key member of our Global Communications Team, you will be responsible for developing and executing effective PR campaigns that align with our global communications strategy.

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Main Responsibilities

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  • Develop and implement PR strategies to drive media relations, press events, and content creation that position Zendesk as a leader in customer experience (CX).
  • Build and maintain strong relationships with key UK media outlets, journalists, and influencers to secure media coverage in top-tier publications.
  • Create and distribute press releases, articles, and other PR content that effectively communicate our brand messages.
  • Organize and manage press interviews, media briefings, and other events to generate positive publicity.
  • Collaborate with our social media team to amplify PR campaigns.
  • Track media coverage, analyze PR campaign effectiveness, and provide regular reports to management.
  • Liaise with PR agencies, if applicable, to coordinate efforts and ensure consistent messaging and successful campaign execution.
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Requirements

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To be successful in this role, you will need:

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  • A minimum of 5 years of experience in external communications, corporate communications, or a related field.
  • Native English speaker or business fluent.
  • Previous experience working in the tech, CX, or SaaS industry.
  • A proven track record of successful PR campaigns and media placements in the UK.
  • Strong writing and editing skills, with the ability to craft compelling narratives and messages.
  • Excellent interpersonal and communication skills, with the ability to build and maintain media relationships.
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What We Offer

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Zendesk offers a competitive salary of $110,000 per annum, plus benefits including health insurance, retirement savings plan, and generous paid time off. Our hybrid work model allows you to balance remote work with in-office collaboration, ensuring a fulfilling and inclusive experience.

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Contact Information

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Please submit your application through our website, and we will review your qualifications for this exciting opportunity.


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