French Market PR Strategist

Há 1 mês

Lisboa, Lisboa, Portugal Zendesk, Inc. Tempo inteiro
PR Manager Job Description

At Zendesk, we're on a mission to deliver exceptional service experiences for every person on the planet. Our goal is to power relationships and create human connections through our products.

About the Role

We are seeking an experienced PR Manager dedicated to executing our PR strategy in France, reporting directly to the EMEA Comms Director. As a key member of our Global Communications Team, you will be responsible for driving media relations, press events, and creating compelling content that positions Zendesk as a leader in AI-powered customer experience.

Key Responsibilities
  • Develop and implement effective public relations campaigns aligned with the global communications strategy, focusing on the French market.
  • Build and maintain strong relationships with key French media outlets, journalists, and influencers to secure top-tier media coverage.
  • Create and distribute press releases, articles, and other PR content that communicate our brand messages effectively.
  • Organize and manage press interviews, media briefings, and other events to generate positive publicity.
  • Collaborate with our social media team to amplify PR campaigns.
  • Track media coverage, analyze PR campaign effectiveness, and provide regular reports to management.
Requirements

To succeed in this role, you should have:

  • A minimum of 5 years of experience in external communications, corporate communications, or a related field.
  • Native French language skills or business fluency; fluent in English.
  • Previous experience working in the tech, CX, or SaaS industry.
  • A proven track record of successful PR campaigns and media placements in France.
  • Strong writing and editing skills, with the ability to craft compelling narratives and messages.
Preferred Qualifications

In addition to the above requirements, it would be beneficial to have:

  • Strong strategic thinking and the ability to translate complex concepts into clear, actionable communication plans.
  • The ability to work collaboratively with cross-functional teams and influence at all levels of the organization.
About Zendesk

Zendesk created a new hub in Lisbon focused on attracting talent, fostering teamwork, and aligning with our office culture. Relocation assistance may be available for the right candidate, depending on circumstances and location. We believe in offering our people a fulfilling and inclusive experience, allowing them to work remotely while also coming together in person.

We advocate for digital-first customer experiences and strive to make reasonable accommodations for applicants with disabilities. The estimated annual salary for this position is around $80,000-$110,000, depending on your level of experience.

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