TV Streaming Platform Advisor in Lisbon, Portugal

Há 1 mês


Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

Job Title: TV Streaming Platform Advisor in Lisbon, Portugal

Job Summary:

We are seeking a highly skilled Technical Consultant to join our team in Lisbon, Portugal. As a TV Streaming Platform Advisor, you will be responsible for providing expert advice and support to customers regarding our entertainment services.

Key Responsibilities:

  • Offering information, solutions, and advising customers regarding our services, over the phone, emails, and chat.
  • Contributing to a positive customer experience through responsible treatment of each contact.
  • Achieving performance targets defined by the project.
  • Ensuring and participating in the success of the department.
  • Guaranteeing client satisfaction and a high level of quality.

Requirements:

  • A native level of German and a good level of English.
  • Passion for the entertainment industry, with experience in this field a plus.
  • Professional attitude and strong customer service skills.
  • Excellent listening and communication skills.
  • Willingness to learn, develop, and acquire new skills.
  • Dynamic and self-motivated.
  • Open-minded, a real team player, and willing to work in an international and multicultural environment.

What We Offer:

  • CDI - 3 months of trial period.
  • Working hours: Monday to Sunday, rotating shifts 8am to 5pm.
  • A package in line with the market: 1100€ gross/month (paid 14x) + 100€ / month performance bonus + up to 100€ / month performance bonus + meal vouchers of 7.23€ / workday + reimbursement of some transportation costs + Private Health Insurance and dental plan (after six months).
  • If you live outside Portugal: reimbursement (up to 400€) of initial flight ticket after 6 months within the company + 12 months of accommodation in shared flat provided by the company (rental fee to pay).
  • Opportunity to be part of a challenging and fast-paced environment.
  • Possibility to collaborate with some of the biggest brands in the industry.
  • A multicultural and international environment.
  • Fully paid training, professional development, and career evolution.

About Living in Lisbon:

  • A colorful city view and a rich cultural history.
  • Pros of living in a European capital on a budget.
  • Delicious Portuguese cuisine and famous café culture.
  • Friendly people, good vibes, and a happy-go-lucky urban life.
  • Warm climate all year and a sunny beach life next to the Atlantic.
  • A large English-speaking local community and international environment.


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