TV Streaming Platform Advisor in Lisbon, Portugal
Há 1 mês
Job Title: TV Streaming Platform Advisor in Lisbon, Portugal
Job Summary:
We are seeking a highly skilled Technical Consultant to join our team in Lisbon, Portugal. As a TV Streaming Platform Advisor, you will be responsible for providing expert advice and support to customers regarding our entertainment services.
Key Responsibilities:
- Offering information, solutions, and advising customers regarding our services, over the phone, emails, and chat.
- Contributing to a positive customer experience through responsible treatment of each contact.
- Achieving performance targets defined by the project.
- Ensuring and participating in the success of the department.
- Guaranteeing client satisfaction and a high level of quality.
Requirements:
- A native level of German and a good level of English.
- Passion for the entertainment industry, with experience in this field a plus.
- Professional attitude and strong customer service skills.
- Excellent listening and communication skills.
- Willingness to learn, develop, and acquire new skills.
- Dynamic and self-motivated.
- Open-minded, a real team player, and willing to work in an international and multicultural environment.
What We Offer:
- CDI - 3 months of trial period.
- Working hours: Monday to Sunday, rotating shifts 8am to 5pm.
- A package in line with the market: 1100€ gross/month (paid 14x) + 100€ / month performance bonus + up to 100€ / month performance bonus + meal vouchers of 7.23€ / workday + reimbursement of some transportation costs + Private Health Insurance and dental plan (after six months).
- If you live outside Portugal: reimbursement (up to 400€) of initial flight ticket after 6 months within the company + 12 months of accommodation in shared flat provided by the company (rental fee to pay).
- Opportunity to be part of a challenging and fast-paced environment.
- Possibility to collaborate with some of the biggest brands in the industry.
- A multicultural and international environment.
- Fully paid training, professional development, and career evolution.
About Living in Lisbon:
- A colorful city view and a rich cultural history.
- Pros of living in a European capital on a budget.
- Delicious Portuguese cuisine and famous café culture.
- Friendly people, good vibes, and a happy-go-lucky urban life.
- Warm climate all year and a sunny beach life next to the Atlantic.
- A large English-speaking local community and international environment.
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