Senior Icelandic Support Specialist

4 semanas atrás


Porto, Porto, Portugal Headhunt International Tempo inteiro

Icelandic Customer Support is a fantastic opportunity to work with a leading technology company in Athens, Greece. Our client provides excellent career prospects for experienced customer service and tech enthusiasts who want to join a dynamic team supporting customers worldwide.

About the Role

This is an exciting chance to work in the field of computer software, consumer electronics, personal computers, and online platforms. As an Icelandic Customer Support Specialist, you will be responsible for identifying customers' needs and delivering suitable solutions, including sales.

  • Guide customers facing issues related to billing inquiries, handle transactions, and provide resolution to inquiries in a timely manner.
  • Assist customers to place an order and related issues.
  • Answer customers' inquiries and troubleshoot or escalate technical issues that they face, assist customers with account issues.

You will be working as part of a collaborative team, exchanging ideas and solutions to ensure every customer becomes a happy one.

Requirements

To be successful in this role, you will need:

  • Fluent Icelandic language skills.
  • Excellent communication skills.
  • Sales experience with consumer products and services is an asset.
  • Technical research skills to troubleshoot customer problems.
  • Advanced internet research skills.
  • An empathetic soul with strong communication skills.
What We Offer

We offer a competitive monthly salary of 6,000 EUR, plus two extra salaries per year, making it 18,000 EUR annually. You will also enjoy:

  • Complete support to ease your relocation to Greece, including flight tickets, hotel accommodation, and house searching process support at no cost to you.
  • Healthcare benefits and numerous discounts.
  • Full training by certified instructors.
  • Professional growth & development opportunities.
  • Special events, community & social responsibility initiatives.
  • Free online Greek language courses.
  • State-of-the-art premises providing a great working environment with relaxing break areas.

We are a Great Place to Work-Certified Company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age. This is an excellent chance to advance your career and work for a multinational company, developing strong experience and skills while representing one of the biggest brands worldwide.



  • Porto, Porto, Portugal Headhunt International Tempo inteiro

    Company Overview: Our client provides excellent opportunities for experienced customer service and technology enthusiasts to work with the world's tech leaders. They offer a great chance to join the Customer Service & Support Team, in order to support customers.Salary: A competitive monthly salary of €5,000 + 2 extra salaries per year (€10,000) is...


  • Porto, Porto, Portugal Ventrata Tempo inteiro

    Unlock Your Potential in a Dynamic Support RoleWe are seeking an experienced Senior Support Specialist to join our team at Ventrata. As a B2B Technical Support Specialist, you will play a vital role in providing top-notch support to our clients and ensuring their success with our industry-leading SaaS platform.


  • Porto, Porto, Portugal Tn Portugal Tempo inteiro

    **Job Overview:**Linde Global Services is seeking a highly skilled and experienced Senior Customer Support Specialist to join our team in Porto, Portugal.Estimated Salary: €25,000 - €35,000 per annum based on experience.Job Description:We are looking for a customer-focused professional to provide exceptional support to our customers via phone, chat, and...


  • Porto, Porto, Portugal Smart-Recruitments Tempo inteiro

    At Smart-Recruitments, we are seeking a skilled Senior German Language Support Specialist to join our team in Porto. This is an exciting opportunity for you to develop your career while working with top global brands. We offer a competitive €2,500 - €3,000 per month salary, comprehensive relocation support, and a range of benefits including health...


  • Porto, Porto, Portugal Noesis Tempo inteiro

    Noesis, a pioneering organization in the field of technology, seeks highly motivated and experienced professionals to fill the role of Senior Oracle Support Specialist. This challenging position is ideal for individuals with a strong background in computer science and experience in application support, analysis, and resolution of incidents with Oracle...


  • Porto, Porto, Portugal Umbrella Functional Consulting & Support Team Tempo inteiro

    We are seeking a Highly Skilled Support Specialist to join our Umbrella Functional Consulting & Support Team. This individual will provide technical assistance to customers during the night shift (9pm to 6am, GMT), ensuring timely and accurate solutions to technical problems.Responsibilities:Diagnose and troubleshoot software, hardware, and network...


  • Porto, Porto, Portugal Maxi-Cosi Tempo inteiro

    Job SummaryDorel Juvenile, a world leader in juvenile products, is seeking a Senior Technical Support Specialist to join our team. This role plays a crucial part in providing exceptional customer service by resolving technical issues efficiently and effectively.About Dorel JuvenileWe are a global company with a presence in over 100 countries. Our products...


  • Porto, Porto, Portugal Critical Manufacturing Tempo inteiro

    Company OverviewCritical Manufacturing is a leading provider of innovative, comprehensive, and modular MES software solutions. With a global presence, our headquarters and main technical center are located in Porto (Maia), Portugal, where we develop cutting-edge technology for the Semiconductor, Electronics, Medical Devices, and other Discrete industries.We...


  • Porto, Porto, Portugal Unilabs Tempo inteiro

    Job Title: Senior Legal Counsel, Legal Support Specialist, and Compliance ManagerUnilabs is seeking a highly skilled and experienced Senior Legal Counsel, Legal Support Specialist, and Compliance Manager to join our team. The ideal candidate will be responsible for providing legal support to our Spanish legal entities and commercial teams in Portugal.Key...


  • Porto, Porto, Portugal Itdsportugal Todos Tempo inteiro

    This is a key opportunity in the financial sector. We are seeking an experienced Senior Technical Support Specialist to drive the advancement of applications as part of our client's IT team. The role involves providing technical support and troubleshooting assistance to users experiencing issues with applications, ensuring system availability and escalating...


  • Porto, Porto, Portugal Noesis Tempo inteiro

    About NoesisNoesis is a dynamic and innovative organization that values the competence and potential of each person. We continuously invest in training our talents to stay ahead in the industry.Job OverviewWe are seeking an experienced Senior Application Support Specialist with expertise in Microsoft technologies to join our team. The ideal candidate will...

  • Senior IT Support Specialist

    3 semanas atrás


    Porto, Porto, Portugal Devoteam Tempo inteiro

    At Devoteam, we are committed to delivering technology solutions that drive meaningful change. As a Senior IT Support Specialist, you will play a key role in maintaining and improving our clients' technology landscapes.About the RoleWe are seeking an experienced IT professional to join our growing team of cloud experts, designers, business consultants,...


  • Porto, Porto, Portugal We Are Meta Tempo inteiro

    Company Overview: At We Are Meta, we strive to find the perfect synergy between our team members and clients. Our focus is on building a network of professionals who can excel in the tech industry.Salary: €60,000 - €80,000 per annum, based on experience.Job Description: As a Senior Application Support Specialist at We Are Meta, you will have access to a...

  • Technical Support Specialist

    3 semanas atrás


    Porto, Porto, Portugal Umbrella Functional Consulting & Support Team Tempo inteiro

    Job DescriptionBecome the person that customers trust to resolve their Smartex.ai related technical issues and contribute to reducing failure modes over time. We are seeking a Technical Support Specialist to provide technical assistance to our customers during the night shift (9pm to 6am, GMT), enforcing Service Level Agreements (SLAs). You will diagnose and...


  • Porto, Porto, Portugal Phiture Tempo inteiro

    Job DescriptionWe are seeking a highly skilled Senior IT Infrastructure Specialist to join our team in Mindelo, Vila do Conde, Portugal.Job OverviewThe Senior IT Infrastructure Specialist reports to the IT Manager and is responsible for ensuring that our organisation's IT systems and infrastructure operate effectively and efficiently. This role plays a...


  • Porto, Porto, Portugal Buscojobs Portugal Tempo inteiro

    About UsBuscojobs Portugal is a leading recruitment agency dedicated to connecting top talent with exciting job opportunities. Our mission is to empower individuals to take their careers to the next level while fostering a culture of excellence and growth.Salary InformationThe estimated salary for this position is €35,000 - €45,000 per annum, depending...


  • Porto, Porto, Portugal Broadvoice Tempo inteiro

    Company Overview:Broadvoice is a cutting-edge telecommunications company that has been recognized by Deloitte Technology Fast 500 and Inc 5000 Fastest Growing Private Companies. Our mission is to enable individuals and organizations new and enduring ways to connect with what's important to them.Job Description:We are seeking an experienced Senior IT Support...

  • Senior Grant Specialist

    4 semanas atrás


    Porto, Porto, Portugal Adecco Recruitment Tempo inteiro

    Company OverviewAdecco Recruitment is a leading recruitment agency that works with prestigious clients in the financial sector. Our client, based in Porto and Lisbon, is currently seeking a Senior Grant Specialist to join its team.


  • Porto, Porto, Portugal Michael Page Tempo inteiro

    Company Overview: Michael Page, a leading recruitment agency in the pharmaceutical industry, is seeking a highly skilled Senior Financial Reporting Specialist to join their team. The ideal candidate will have 2-3 years of experience in financial reporting and tax expertise.Job Description: As a Senior Financial Reporting Specialist, you will work closely...


  • Porto, Porto, Portugal Devexperts Llc Tempo inteiro

    About Devexperts LLCDevexperts LLC is a leading provider of data services for the Capital Markets industry. With a comprehensive ticker plant and a wide range of data services, we source and store direct market data feeds from various exchanges and market participants worldwide.Job Title: Senior Test Automation SpecialistWe are seeking a skilled Test...