Italian Market Representative

Há 5 dias


Lisboa, Lisboa, Portugal CBT org Tempo inteiro

We are seeking a talented individual to join our team as a Customer Service Representative for our Italian market. This role offers an excellent opportunity to work with a leading medical device company and make a real difference in the lives of people with diabetes.

About the Role

As a Customer Service Representative, you will be responsible for providing exceptional support to our customers, responding to their inquiries, and resolving any issues they may have. You will also be required to maintain accurate records and documentation, process shipments, and coordinate with other teams as needed.

Main Responsibilities
  • Respond to customer inquiries via phone and email in Italian and English
  • Provide product training and guidance to customers
  • Handle customer complaints and resolve issues in a timely and professional manner
  • Process and coordinate product shipments
  • Maintain accurate customer records and documentation
Requirements
  • Fluent in Italian and English (written and verbal)
  • Excellent communication and interpersonal skills
  • Ability to handle sensitive situations with empathy
  • Previous customer service experience preferred
  • Basic computer proficiency


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