Customer Support Specialist for Telecommunications

2 semanas atrás


Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro
{"title": "Customer Support Specialist for Telecommunications", "description": "Customer Support Specialist for Telecommunications

Are you passionate about delivering exceptional customer service and support in the telecommunications industry?

We are seeking a highly skilled and motivated Customer Support Specialist to join our team in Moschato, Athens. As a Customer Support Specialist, you will be the primary point of contact for customers, providing timely assistance and resolving issues in a fast-paced environment.

Key Responsibilities:

  • Provide exceptional customer service and support via phone, email, and chat
  • Resolve customer complaints and issues in a professional and timely manner
  • Collaborate with internal teams to resolve complex customer issues
  • Stay up-to-date with product knowledge and industry trends

Requirements:

  • Native German speaker with advanced business English
  • Strong customer focus and problem-solving skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Excellent communication and interpersonal skills

What We Offer:

  • A full-time job with 40 hours per week
  • Salary: 14 salaries per year x 1300€ gross per month + performance-related bonus
  • Rotative shifts with 2 days off per week
  • A Quality Certified Management Company
  • A recognized training delivered by the biggest brands

Relocation Package:

  • Flight ticket to Athens
  • Hotel accommodation for 4 weeks
  • Assistance in finding a flat + real estate agency fee paid by the Company
  • Flight ticket to your home and back every year

About Us:

We are a multinational leader in the telecommunication sector, with +8,000 passionate people from all over the world. Our company offers a dynamic and multicultural work environment, with opportunities for professional growth and development.

About Athens:

Athens is a city full of history, philosophy, and arts. Enjoy the Aegean weather, hospitality, and warm greetings from locals. Explore the beautiful nature, delicious Greek cuisine, and vibrant nightlife.

"}

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