Marketing Cloud Product Specialist

2 semanas atrás

Lisboa, Lisboa, Portugal Capgemini Tempo inteiro
Marketing Cloud Product Specialist

About the Role

Capgemini Portugal is seeking a Marketing Cloud Product Specialist to join their team in Lisbon. As a Marketing Cloud Product Specialist, you will be responsible for collaborating with stakeholders to understand business objectives and requirements, conducting detailed analysis of existing business processes, and gathering and documenting functional requirements.

Key Responsibilities

  • Collaborate with stakeholders to understand business objectives and requirements
  • Conduct detailed analysis of existing business processes and identify opportunities for improvement and optimization
  • Gather and document functional requirements, translating business needs into clear and concise specifications
  • Work closely with cross-functional teams to design Salesforce Marketing Cloud solutions that align with business requirements
  • Perform data analysis and validation to ensure data integrity and quality within Salesforce
  • Provide guidance and support to users, addressing questions and issues related to Salesforce Marketing Cloud functionality and processes
  • Collaborate with developers and technical teams to ensure successful implementation of Salesforce Marketing Cloud enhancements and integrations
  • Stay updated with the latest Salesforce features and functionality, identifying opportunities for innovation and improvement within the luxury industry context

Requirements

  • Proven experience as a Business Analyst, with a focus on Salesforce Marketing Cloud implementations and configurations (5-Year experience)
  • Strong knowledge of the luxury industry, including its business processes, trends, and customer expectations is a plus
  • Salesforce Marketing Cloud Consultant certification is a must
  • Salesforce Administrator certification is a plus
  • Salesforce Marketing Cloud Developer certification is a plus
  • Salesforce Data Cloud Certification is a plus
  • Experience with Salesforce Marketing Cloud Personalization is a plus
  • Solid understanding of Salesforce Marketing Cloud platform capabilities, specifically in a cross-cloud environment
  • Experience with data analysis, data modeling, and data management within Salesforce Marketing Cloud
  • Experienced in Agile delivery
  • Experience with Confluence, Jira & Zephyr suitable
  • Fluent English required

Desired Personal Skills

  • Excellent analytical and problem-solving skills, with the ability to translate business needs into practical Salesforce Marketing Cloud solutions
  • Strong communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels
  • Detail-oriented with a focus on delivering high-quality work within deadlines
  • Ability to work in a complex, fast-paced, distributed environment with high expectations

Interview Process

Our team will actively review all applications. If your application is selected, we will reach out to you for an informal introductory call. The next step will be meeting our Client's team for a technical interview with team members, selected candidates will move to final interview with the Hiring Manager and HR team. Additional rounds may be engaged on a case-by-case basis.

Important note: For this role, you will be initially offered a contract for Capgemini Portugal. More details will be shared during the interview process.

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