Customer Service Representative for Italian Speaking Clients in Lisbon, Portugal
Há 7 dias
Our client is a leading company based in Lisbon, Portugal, seeking an experienced Customer Service Representative to handle interactions with Italian-speaking clients. This role presents an exciting opportunity to work with a dynamic team and contribute to the growth of the business.
Job Description
The successful candidate will be responsible for providing exceptional customer service to clients via phone, email, live chat, and social media. They will also focus on upselling and working towards individual and team targets. Key responsibilities include:
• Dealing with customers to resolve queries and issues
• Providing product information and answering questions
• Working collaboratively with colleagues to achieve shared goals
Required Skills and Qualifications
To excel in this role, you will need:
• Native level Italian and English language proficiency
• Prior experience in customer-facing roles
• Strong IT skills, including proficiency in software applications
Benefits
This position offers a competitive salary package, including a gross monthly salary of €1,040. Additionally, you will receive free accommodation for the entire 12-month contract period, comprising your own room in a shared house/apartment. This represents a unique opportunity to relocate to Lisbon and immerse yourself in Portuguese culture while advancing your career.
Estimated Salary Range: €12,000 - €15,000 per year
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