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Italian Speaking Customer Service Representative

2 meses atrás


Lisboa, Lisboa, Portugal Recruitment Direct Tempo inteiro

We are recruiting Italian Speaking Customer Service Advisors for our client based in Lisbon. This is a great opportunity to work as a customer service representative and develop your skills in a dynamic and fast-paced environment. Below are the key responsibilities and requirements for this role:

Job Duties:
  • Dealing with customers over the phone, email, live chat and social media.
  • Providing excellent customer service to clients and trying to upsell (this is a b2b role).
  • Working to KPIs to achieve individual and team targets.

Essential Criteria:

  • Native level Italian and English.
  • At least some customer service experience.
  • Good general IT skills.

Please note that you will need to be happy to relocate to Lisbon and work onsite. We look forward to receiving your application.