Luxury Fashion Customer Experience Specialist
Há 1 mês
FARFETCH is a global leader in luxury fashion, driven by a passion for delivering exceptional customer experiences. With a strong commitment to operational excellence, we strive to create seamless and memorable interactions for our discerning clients worldwide.
About FARFETCHOur mission is to empower creators, curators, and consumers through a platform that celebrates diversity and inclusivity. We foster an environment where individuality thrives, and diverse perspectives are valued.
The RoleWe seek a talented Customer Service Advisor (French Speaker) to join our growing team in Porto, Portugal. As a key member of our Customer Service team, you will be responsible for providing exceptional support to both our customers and partners through various communication channels.
Responsibilities:- Respond to customer inquiries via chat, email, and telephone
- Provide accurate information on products and services
- Serve as the primary point of contact for our customers and partners
To succeed in this role, you will need:
- 1 year of experience in customer service, preferably in a fashion-related environment
- Fluency in English and French (mandatory)
- Proficiency in IT systems, including Windows packages and customer service-specific tools
- Strong written and listening skills
- A solid understanding of the fashion industry and its brands
In addition to a competitive salary, we provide a comprehensive benefits package, including health insurance for you and your family, flexible working hours, and opportunities for professional growth and development.
We are committed to creating an inclusive work environment, fostering diversity, equity, and inclusion throughout our organization.
We estimate the salary for this position to be around €35,000 - €45,000 per annum, depending on experience and qualifications.
-
Porto, Porto, Portugal Farfetch Tempo inteiroCustomer Experience Role OverviewFARFETCH is a global luxury fashion platform that connects creators, curators, and consumers. As a Customer Experience Specialist, you will play a crucial role in delivering exceptional service to our VIP clients. Your primary focus will be on resolving issues related to VIP orders and returns, serving as the first point of...
-
Luxury Fashion Experience Specialist
Há 1 mês
Porto, Porto, Portugal Farfetch Tempo inteiroRole OverviewFARFETCH is a global luxury fashion platform, and we're seeking a skilled Luxury Fashion Experience Specialist to join our team. Our mission is to provide exceptional customer experiences, and we're committed to being an inclusive workplace where diversity is celebrated.Key ResponsibilitiesLiaise with the Private Client team to understand and...
-
Luxury Customer Experience Specialist
3 semanas atrás
Porto, Porto, Portugal Farfetch Tempo inteiroJob DescriptionFARFETCH is a global luxury fashion platform that connects creators, curators, and consumers. As a Luxury Customer Experience Specialist, you will be part of the Private Client team, providing exceptional service to VIP customers.About UsWe are a positive platform for good, bringing together an incredible creative community made up by our...
-
Luxury Fashion Fraud Prevention Specialist
3 semanas atrás
Porto, Porto, Portugal Farfetch Tempo inteiroCompany Overview: FARFETCH is a global luxury fashion platform that connects creators, curators, and consumers. Our mission is to provide seamless and memorable luxury experiences for our customers worldwide.
-
Luxury Client Experience Specialist
3 semanas atrás
Porto, Porto, Portugal Farfetch Tempo inteiroFARFETCH is a global platform for luxury fashion, connecting creators, curators, and consumers. Our mission is to bring together an incredible creative community made up of our people, partners, and customers. We welcome differences, empower individuality, and celebrate diverse skills and perspectives, creating an inclusive environment for everyone.The...
-
Luxury Fashion Content Specialist
1 semana atrás
Porto, Porto, Portugal Buscojobs Portugal Tempo inteiroAbout FARFETCHFARFETCH is a leading global luxury fashion platform connecting creators, curators, and consumers. Our mission is to provide the best possible experience for our customers and partners. We are committed to building a diverse and inclusive community that values creativity, excellence, and innovation.
-
Luxury Fashion Translator
1 semana atrás
Porto, Porto, Portugal Farfetch Tempo inteiroAbout the RoleWe are seeking an experienced Luxury Fashion Translator to join our team at Farfetch. As a key member of our LangOps & Development team, you will play a crucial role in localising diverse content types with a strong focus on product information.ResponsibilitiesTranslate and localise product information, including detailed descriptions of...
-
Luxury Fashion Data Expert
Há 6 dias
Porto, Porto, Portugal Farfetch Tempo inteiroAbout FarfetchFARFETCH exists for the love of fashion. Our mission is to be the global platform for luxury fashion, connecting creators, curators and consumers.
-
Luxury Fashion Technology Specialist
Há 6 dias
Porto, Porto, Portugal Farfetch Group Tempo inteiroFARFETCH exists for the love of fashion, creating a global platform that connects creators, curators, and consumers. Our mission is to bring together an incredible creative community made up by our people, partners, and customers.We're a positive force for good, empowering individuality and celebrating diverse skills and perspectives in an inclusive...
-
Porto, Porto, Portugal Farfetch Group Tempo inteiroAbout FARFETCHFARFETCH exists for the love of fashion. Our mission is to be a global platform connecting creators, curators and consumers. We welcome diversity, empower individuality and celebrate diverse skills and perspectives in an inclusive environment.Job DescriptionWe're on a mission to build technology that powers the global luxury fashion ecosystem...
-
Data Insights Analyst for Luxury Fashion
3 semanas atrás
Porto, Porto, Portugal Farfetch Tempo inteiroFARFETCH exists to revolutionise the luxury fashion industry through innovative technology solutions. Our mission is to empower a global community of creators, curators, and consumers by providing unparalleled access to high-end fashion brands.We're a positive platform for good, fostering an inclusive environment where diverse skills and perspectives thrive....
-
Porto, Porto, Portugal Farfetch Tempo inteiroAbout FarfetchFarfetch is a leading global marketplace for the luxury fashion industry. Our marketplace connects customers in over 190 countries and territories with items from more than 50 countries and over 1,400 of the world's best brands, boutiques, and department stores.Financial Operations RoleWe’re seeking a highly skilled Financial Operations...
-
Senior Full Stack Developer for Luxury Fashion Platform
3 semanas atrás
Porto, Porto, Portugal Farfetch Group Tempo inteiroOverviewFARFETCH Group exists for the love of fashion and aims to be a global platform for luxury fashion, connecting creators, curators, and consumers worldwide.We're a positive platform for good, fostering an incredible creative community comprised of our people, partners, and customers. Our mission is to bring together diverse skills and perspectives,...
-
Luxury Guest Experience Specialist
1 semana atrás
Porto, Porto, Portugal Vendom Company Tempo inteiroLuxury Guest Experience SpecialistWe are looking for a dedicated and experienced Reservations Agent to join our team at the Vendom Company, where you will play a vital role in delivering exceptional guest experiences.About the Role:As a Luxury Guest Experience Specialist, you will be responsible for interacting with clients and agencies, ensuring seamless...
-
Senior Full Stack Developer for Luxury Fashion
1 semana atrás
Porto, Porto, Portugal Farfetch Group Tempo inteiroFARFETCH Group is a global technology leader in the luxury fashion industry.We are seeking an experienced Senior Full Stack Developer to join our team. This role offers a salary range of approximately $120,000 - $180,000 per year, depending on experience and qualifications.About UsAt FARFETCH Group, we exist for the love of fashion. Our mission is to be the...
-
Porto, Porto, Portugal Blu Selection Tempo inteiroAbout Blu Selection">We are a luxury fashion brand with a strong presence in Lisbon, Portugal. Our team is dedicated to providing exceptional customer service to our clients from around the world.Salary and Benefits">The successful candidate will receive a competitive salary of €1,150 - €1,400 gross per month, depending on level of experience....
-
Luxury Fashion Fraud Prevention Specialist
3 semanas atrás
Porto, Porto, Portugal Farfetch Tempo inteiroFARFETCH is a global luxury fashion platform connecting creators, curators, and consumers. Our mission is to provide seamless and memorable experiences for customers worldwide. We value diversity, inclusivity, and operational excellence in all aspects of our business.Our TeamThe Fraud Operations team plays a crucial role in protecting our customers and...
-
Luxury Customer Service Ambassador
Há 3 horas
Porto, Porto, Portugal Farfetch Group Tempo inteiroFARFETCH is a global luxury fashion platform connecting creators, curators, and consumers. Our mission is to provide seamless and memorable experiences for customers worldwide.Company OverviewWe're a positive platform for good, welcoming differences, empowering individuality, and celebrating diverse skills and perspectives. Our community is at the heart of...
-
Luxury Hospitality Specialist
4 semanas atrás
Porto, Porto, Portugal Vendom Company Tempo inteiroLuxury Hospitality SpecialistAre you passionate about delivering exceptional guest experiences and exceeding expectations in luxury hospitality environments?We are seeking a highly motivated and experienced Luxury Hospitality Specialist to join our team at Vendom Company.
-
Luxury Fashion Communications Strategist
1 semana atrás
Porto, Porto, Portugal Farfetch Tempo inteiro**About Us**Farfetch is a leading global marketplace for the luxury fashion industry. Our platform connects customers in over 190 countries and territories with items from more than 50 countries and over 1,400 of the world's best brands, boutiques, and department stores, delivering a unique shopping experience and access to the most extensive selection of...