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Luxury Fashion Brand Customer Service Representative
Há 21 horas
About Blu Selection
">We are a luxury fashion brand with a strong presence in Lisbon, Portugal. Our team is dedicated to providing exceptional customer service to our clients from around the world.
Salary and Benefits
">The successful candidate will receive a competitive salary of €1,150 - €1,400 gross per month, depending on level of experience. Additionally, we offer a range of benefits, including:
">- ">
- A free shared flat with all bills included for those who choose not to receive accommodation allowance">
- A reimbursement of initial flight expenses after 9 months for international candidates">
- A yearly two-way flight ticket back to your home country (within the EU)">
- Free Portuguese lessons, cooking classes, sport activities, and social events organized by the company">
- Real career opportunities in different career paths">
Job Description
">We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Agent. The ideal candidate will have excellent communication skills, be proactive, and work well in a team environment.
">Your Responsibilities
">As a Customer Service Agent, you will be responsible for:
">- ">
- Providing exceptional customer service to our clients via phone, email, or social media">
- Answering questions and resolving issues related to products, orders, payment methods, and shipping">
- Handling calls for prospects and clients">
- Collaborating with other departments to resolve complex issues">
Required Skills and Qualifications
">To succeed in this role, you will need:
">- ">
- Fluent German language skills (a good level of English would be a plus)">
- Customer service orientation, good communication skills, pro-activity, and a team player mentality">
- Motivation and commitment to your work">
- Excellent communication and listening skills">
- A willingness to work with diverse nationalities">
About You
">If you are a fashion enthusiast, enjoy working with people, and are looking for a challenging opportunity abroad, we encourage you to apply.
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