Customer Support Associate, German Language Expert

2 semanas atrás


Aveiro, Aveiro, Portugal Boundlessfellows Tempo inteiro

About the Role

We are seeking a highly skilled Customer Support Associate with fluency in German to join our team at Boundlessfellows. As a Customer Support Associate, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring a positive experience for our customers.

Key Responsibilities

  • Respond to customer inquiries in a timely and professional manner
  • Troubleshoot and resolve customer issues
  • Provide product information and training to customers
  • Work collaboratively with internal teams to resolve customer issues
  • Meet quality and productivity targets

Requirements

  • Fluency in German and English
  • 1+ years of customer-facing experience
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • Availability to work a 40-hour work week, including weekends and holidays

What We Offer

  • A competitive salary and benefits package
  • Opportunities for career growth and development
  • A dynamic and supportive work environment
  • Flexible paid time off
  • Up to 20 weeks of paid family leave

About Boundlessfellows

Boundlessfellows is a design-driven platform helping entrepreneurs build brands and businesses online. We empower millions of customers in more than 200 countries and territories with all the tools they need to create an online presence, build an audience, monetize, and scale their business.


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