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Customer Support Specialist, Italian Language Expert
2 meses atrás
About the Role
We are seeking a highly skilled Customer Support Associate with fluency in Italian to join our team at Boundlessfellows. As a key member of our Customer Operations team, you will be responsible for providing exceptional customer service to our clients in Italy and beyond.
Key Responsibilities
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Utilize your language skills to communicate effectively with customers in Italian
- Work collaboratively with our team to ensure seamless customer support
- Stay up-to-date on new product features and improvements
- Identify and escalate critical issues to ensure customer satisfaction
Requirements
- Fluency in Italian and English
- 1+ years of customer-facing experience in a similar role
- Excellent written and verbal communication skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Familiarity with the Squarespace platform
What We Offer
- A competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
- Flexible work arrangements to suit your needs
About Boundlessfellows
Boundlessfellows is a leading provider of online solutions for businesses and individuals. We are committed to delivering exceptional customer service and support to our clients, and we are seeking a talented individual to join our team.
