Finnish Language Support Specialist

Há 5 horas


Aveiro, Aveiro, Portugal Teleperformance Greece Tempo inteiro

We are seeking a talented and enthusiastic Finnish language support specialist to join our team at Teleperformance Greece. In this role, you will play a critical part in delivering exceptional customer experiences for Finnish-speaking customers.

Key Responsibilities:

  • Identify customers' needs and provide solutions that meet their expectations.
  • Guide customers through issues related to billing inquiries, transactions, and product placement.
  • Answer customer inquiries and troubleshoot technical issues to ensure timely resolution.
  • Assist with account management and resolve any related issues.
  • Follow established diagnostic procedures to efficiently handle common questions.

Requirements:

  • Fluency in Finnish (native or near-native level) is essential for this role.
  • A good command of English (B2+ level) is also required.
  • Sales experience with consumer products and services is an asset.
  • Strong research skills to troubleshoot customer problems.
  • Excellent communication and interpersonal skills.
  • A positive attitude and willingness to learn.

Benefits:

  • Competitive monthly salary of €3,500 + 2 extra salaries per year.
  • Full relocation support to Greece (flight tickets, accommodation, and house searching assistance).
  • Ongoing training and development opportunities.
  • Professional growth and advancement possibilities.
  • Healthcare benefits and numerous discounts.
  • Free online Greek language courses.
  • A dynamic work environment with state-of-the-art premises.

About Us:

Teleperformance Greece is a Great Place to Work-Certified company that values diversity and offers equal opportunities to all employees. We foster a culture of collaboration, innovation, and continuous improvement.



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