Customer Support Specialist with Excellent Remuneration Package

Há 7 dias


Aveiro, Aveiro, Portugal Buscojobs Portugal Tempo inteiro

At Buscojobs Portugal, we are seeking a highly skilled Customer Support Specialist to join our team. This is an exceptional opportunity to work in a dynamic environment and provide top-notch customer service.

Salary: The estimated annual salary for this position is €40,000 - €60,000 based on experience, skills, and performance.

Job Description: As a Customer Support Specialist, you will be responsible for:

  • Providing expert advice and guidance to healthcare professionals over the phone regarding the use of our software.
  • Training them in the effective use of our services through phone support.
  • Ensuring timely and efficient processing of email requests.
  • Offering product information and resolving client inquiries via phone.
  • Collaborating closely with sales, marketing, and product teams to guarantee complete customer satisfaction.

Requirements: To succeed in this role, you must have:

  • French proficiency at C2 level.
  • English language skills at B2 level.
  • Previous experience in customer support, preferably in a similar industry.

Benefits: We offer an attractive remuneration package based on your skills, experience, and performance, including:

  • Life insurance.
  • Meal allowance and transport allowance.
  • Private health insurance.
  • A relocation package featuring reimbursement of airfare up to €400 in Economy class after six months of contract.
  • A housing stipend for the first year: A discounted apartment room rent of €280 for 12 months.

We look forward to welcoming a dedicated professional like you to our team


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