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Customer Experience Support Specialist
2 meses atrás
We are seeking a highly skilled and experienced Customer Experience Support Specialist to join our team at Phiture.
The successful candidate will provide exceptional support to our healthcare professionals, ensuring they get the most out of our software through proactive outreach and timely resolution of their queries.
As part of this role, you will also be responsible for training our clients on the use of our services, efficiently processing email requests, and collaborating with our sales, marketing, and product teams to deliver outstanding customer satisfaction.
Requirements and QualificationsTo succeed in this position, you should have:
- A strong command of French (C2 level) and English (B2 level)
- Experience in customer support, preferably in a similar industry
We offer a competitive salary based on experience, skills, and performance, as well as a range of benefits including life insurance, meal allowance, transport allowance, private health insurance, and a relocation package.
You will also enjoy a unique opportunity to live in an apartment room with rent discounted directly from your payslip for the first year.
