Agent de Support Client
2 semanas atrás
L'agent de support client répondra aux questions des clients par emails uniquement. Les exemples de résolutions comprennent les questions générales, les problèmes d'accès au compte bancaire en ligne et les mots de passe oubliés.
Compétences et ExigencesL'agent de support client doit avoir un niveau de français natif. Il ou elle recherche une opportunité d'emploi à l'étranger et est motivé et engagé dans son travail. De bonnes capacités de communication et d'écoute sont essentielles pour ce rôle. Le travail en équipe avec de nombreuses autres cultures est également préférable.
AvantagesLe contrat est de 9 mois à durée déterminée. Les heures de travail s'élèvent du lundi au samedi, entre 7h et 21h. Le salaire est de 850€ x 14 mois, plus 100 €/mois de bonus de performance, ainsi que des chèques repas de 7,23 € et une assurance maladie privée et dentaire (après six mois). Si le candidat réside hors du Portugal, il peut bénéficier d'un remboursement (jusqu'à 400 €) du billet d'avion initial après 4 mois au sein de l'entreprise. Un hébergement en colocation mis à disposition par l'entreprise (frais de location à payer) est également offert.
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