Customer Support Agent for a Multinational Brand in Lisbon

Há 2 dias


Lisboa, Lisboa, Portugal Nordic Jobs Worldwide Tempo inteiro

We are seeking a highly skilled Customer Support Agent to join our team in sunny Lisbon, Portugal. If you're fluent in Norwegian and have a passion for helping people, this could be your dream job.

Job Overview

This is an exciting opportunity to work with one of the world's largest providers in outsourcing and customer service. As a Customer Support Agent, you will be responsible for providing exceptional customer experiences through phone calls, emails, and chats. You'll have the chance to build a professional international network, improve your communication skills, and enrich your CV with valuable work experience.

Key Responsibilities:
  • Serve as the primary point of contact for customer inquiries, becoming our client's most valuable ambassador
  • Respond to customer inquiries regarding the client's services and products in a professional and timely manner
  • Resolve technical issues as they arise, providing guidance on product or service use
  • Turn every customer into a satisfied customer
  • Share ideas and solutions with your colleagues
About the Role

As a Customer Support Agent, you will have the opportunity to work with a multinational brand and gain strong experience and skills. Our client offers a range of benefits, including an excellent relocation package, shared apartment, reimbursement of flight ticket, taxi-pickup from the airport, and help with Portuguese paperwork. Paid training by certified instructors, a generous bonus scheme, healthcare benefits, and discounts are also included.

About Portugal

Portugal is a country located in Southwestern Europe with a rich history and culture. It has a long Atlantic coastline and several beautiful mountain regions. The official language is Portuguese, and the country has a population of about 10 million. Portugal is known for its wine, cuisine, and music, especially Fado. It is also popular among tourists for its scenic landscapes, historic cities, and sunny beaches.



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