Customer Support Agent in Lisbon

Há 2 dias


Lisboa, Lisboa, Portugal Work International Tempo inteiro

Work International: Customer Support Agent Opportunity in Lisbon

About Us: Work International is a global leader in outsourcing, providing customer acquisition management, customer care, technical support, debt collection, and social media services. We operate in 88 countries, serving 170 markets, and have 420,000 employees worldwide.

Job Description: As a Customer Support Agent, your role is to handle customer issues in a friendly, effective, and professional manner via email, chat, and phone. You will be part of an extremely driven team in Lisbon, Portugal, working with some of the world's most respected brands.

Requirements:

  • Fluency (C2 level) in the Norwegian language
  • Good knowledge of English (B1-B2 level)
  • Computer skills (basic skills mandatory, advanced skills like coding preferable)
  • Good analytical skills and logical thinking
  • Excellent communication skills: verbal, written, listening
  • Proactive and quick learner, able to adapt and continuously evolving needs to help clients grow their business on the advertising platform
  • Ability to multitask and work under pressure
  • EU citizenship or work permit for Portugal

What We Offer:

  • Complete relocation package that includes refunded airline ticket + free accommodation in our company apartment throughout employment
  • Fixed monthly salary of $45,000 + bonus
  • A contract focused on a long-term relationship
  • Free Portuguese language lessons


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