Customer Support Specialist in Lisbon
2 semanas atrás
Lisbon, a vibrant and charismatic city, is the perfect destination for those seeking a unique blend of work and leisure. As a Customer Support Agent with Work International, you will have the opportunity to experience this fascinating city while providing exceptional customer service to some of the world's most respected brands.
About the JobAs a member of our Customer Care team, your primary responsibility will be to handle customer inquiries via email, chat, and phone in a friendly, effective, and professional manner. You will work closely with your colleagues to provide solutions-oriented support, rising above expectations and going the extra mile for customers.
Requirements- Fluency (C2 level) in Hebrew language
- Good knowledge of English (B1-B2 level)
- Computer skills (basic skills mandatory, advanced skills like coding preferred)
- Good analytic skills and logical thinking
- Excellent communication skills: verbal, written, listening skills
- Proactive and quick learner, able to adapt to continuously evolving needs
- Able to multitask and work under pressure
- Complete relocation package including refunded airline ticket and free accommodation throughout employment
- Fixed monthly salary plus bonus
- Contract focused on long-term relationship
- Free Portuguese language lessons
- Private Health Insurance
- Professional growth and development opportunities
Portugal offers a warm climate, stunning beaches, mountains nearby, low crime rate, and relatively low cost of living. Medicine and education are well developed, and residents enjoy tax exemptions. With many locals speaking English, there is no need to be fluent in Portuguese to live and work in Portugal. Additionally, employees receive a meal allowance for each workday, paid through a special card or ticket, which is tax-free.
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