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Assistant Hotel Operations Coordinator

1 semana atrás

Lisboa, Lisboa, Portugal Phiture Tempo inteiro

**Unlock Your Potential at Four Seasons**

We are seeking a dedicated and experienced professional to fill the role of Assistant Front Office Manager. As a member of our team, you will play a vital part in delivering exceptional guest experiences and ensuring seamless operations.

**Your Key Responsibilities:**

  • Manage the smooth flow of arrivals and departures, working closely with Sales and Catering Department;
  • Monitor and resolve any discrepancies related to room blocking and guest services;
  • Lead the team in providing outstanding customer service, resolving complaints, and handling guest interactions with professionalism and care;
  • Develop and implement strategies to enhance guest satisfaction, safety, and security;
  • Collaborate with the Front Office Manager and Credit Manager to ensure effective financial and credit procedures;

**Why Join Our Team?**

  • Competitive compensation package and excellent benefits;
  • Ongoing training and development opportunities to enhance your skills and career prospects;
  • Access to exclusive perks, including complimentary accommodations at Four Seasons hotels and resorts;
  • A dynamic and supportive work environment that fosters growth and success;