Customer Solutions Professional for German-Speaking Clients
3 semanas atrás
About Blu Selection
We are a global leader in empowering sales and marketing teams with user-friendly tools. Our cloud-based software is trusted by over 100,000 companies worldwide, with offices across Europe and the US.
Job Description
We seek an experienced Customer Solutions Specialist to join our Lisbon office, providing top-notch support to German-speaking clients. This role involves working closely with our support team to efficiently answer customer inquiries and resolve issues. The ideal candidate is passionate about helping others and making a positive impact.
Your Responsibilities
- Respond to customer inquiries via live chat and phone in a friendly and efficient manner.
- Collaborate with product management and engineering teams to stay up-to-date on the latest features.
- Troubleshoot customer issues and provide suitable solutions.
- Work closely with other departments to ensure customer issues are resolved.
- Help turn both new and existing customers into loyal users.
Requirements
- Fluency in German and English (additional languages such as Portuguese, French, or Spanish are a plus).
- At least one year of experience in a customer-facing role.
- Excellent interpersonal and communication skills.
- Able to multitask and manage several customer conversations simultaneously.
- BASIC knowledge of sales processes (e.g., lead tracking, reporting).
- Familiarity with email systems and CRM tools (Salesforce, Zoho, etc.) is an advantage.
- Confidence in using helpdesk platforms like Intercom, Freshdesk, or Zendesk.
About the Role
This full-time position offers a competitive salary of €42,600 per annum, excluding a monthly bonus up to 13%. Additional benefits include a daily meal voucher, a shift allowance of 15% on the base salary, and 1,500 euros annually for transportation, technology, health, or childcare expenses.
What We Offer
- A value-driven, people-first company culture.
- Diversity and inclusivity in a dynamic work environment.
- A hardworking team that knows how to have fun while achieving goals.
- Flexible working hours for a balanced professional and personal life.
- Numerous opportunities for personal and professional growth through internal and external training.
-
German Speaking Customer Support Professional
2 semanas atrás
Lisboa, Lisboa, Portugal Blu Selection Spain Tempo inteiroBlu Selection Spain, a company that empowers sales and marketing teams with innovative tools, is seeking an experienced Customer Solutions Specialist to join their Lisbon office. As a Customer Solutions Expert, you will provide top-notch support to German-speaking clients, working closely with the support team to efficiently answer customer inquiries and...
-
Customer Service Ambassador for German-Speaking Clients
4 semanas atrás
Lisboa, Lisboa, Portugal City Job Offers Tempo inteiroCustomer Service Representative for German-Speaking ClientsAbout City Job OffersCity Job Offers is a leading tech company that values cultural diversity and innovation. We are seeking a skilled Customer Service Representative to support our German-speaking clients.Your ProfileFluent German language skillsPrevious experience in customer serviceStrong...
-
Lisboa, Lisboa, Portugal Blu Selection Spain Tempo inteiroAbout the RoleBlu Selection Spain is seeking a Customer Solutions Expert to join their Lisbon office and provide top-notch support to German-speaking clients. This role involves working closely with the support team to efficiently answer customer inquiries and resolve issues. The ideal candidate is passionate about helping others and making a positive...
-
German Speaking Customer Solutions Specialist
2 semanas atrás
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroWe are looking for a highly skilled Customer Solutions Specialist who can provide top-notch support to German-speaking clients. This role involves working closely with the support team to efficiently answer customer inquiries and resolve issues.About Blu Selection: Our client believes that great people create great products. Since 2010, they have been...
-
Customer Solutions Professional
Há 6 dias
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroWe are looking for a highly skilled Customer Solutions Expert to join our team in Lisbon. Our client is a leading tech company that empowers sales and marketing teams with innovative software solutions.As a key member of our support team, you will be responsible for providing top-notch support to German-speaking clients via live chat and phone. You will...
-
Customer Solutions Professional
Há 6 dias
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroAbout Blu SelectionAt Blu Selection, we're passionate about empowering sales and marketing teams with innovative tools that streamline their work. Since 2010, our client has been at the forefront of this mission, serving over 100,000 companies in 179 countries with their cloud-based software.We're looking for a Customer Solutions Specialist to join our...
-
Customer Solutions Professional
3 semanas atrás
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroEmpower Customer Success with Blu SelectionAs a Customer Solutions Expert at Blu Selection, you will be part of a dynamic team that empowers sales and marketing teams worldwide with innovative tools. Our cloud-based software is trusted by over 100,000 companies in 179 countries, and we are looking for a passionate professional to join our Lisbon office and...
-
Customer Solutions Specialist for German-Speaking Markets
4 semanas atrás
Lisboa, Lisboa, Portugal Rival Tempo inteiroAbout the Role:We're looking for a Customer Solutions Specialist to support our customers in German-speaking markets. As a key member of our support team, you'll work closely with colleagues to deliver exceptional customer experiences, resolving queries and issues in a timely and professional manner.Responsibilities:Provide expert customer support via phone,...
-
German Speaking Customer Advisor
Há 1 mês
Lisboa, Lisboa, Portugal Eco Plus Solutions Ab Tempo inteiroCustomer Support Advisor - German LanguageWe are seeking a highly motivated and customer-focused individual to join our team as a German Speaking Customer Advisor. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, responding to their inquiries, and resolving any issues that may arise.Key...
-
Customer Solutions Professional
3 semanas atrás
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroAbout Our ClientOur client has been empowering sales and marketing teams worldwide since 2010. Their cloud-based software is trusted by over 100,000 companies across 179 countries.A Little About UsWe have a diverse team of more than 850 employees from 50+ nationalities and offices in Europe and the US. We're passionate about making a positive impact and...
-
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroAbout the Role: We are seeking a highly skilled Customer Solutions Specialist to join our team in Lisbon. As a German Speaking Customer Support Expert, you will be responsible for providing top-notch support to our German-speaking clients.Key Responsibilities:Respond to customer inquiries via live chat and phone in a friendly and efficient mannerCollaborate...
-
Customer Service Expert for German-Speaking Clients
3 semanas atrás
Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiroAt Cross Border Talents, we are seeking a skilled Customer Service Expert to support our German-speaking clients in Lisbon, Portugal. This role is perfect for individuals with a passion for delivering exceptional customer experiences and a desire to work in a dynamic, international environment.Key Responsibilities:Provide top-notch customer support via...
-
Lisboa, Lisboa, Portugal Ttec Tempo inteiroUnlock a rewarding career with TTEC, where you'll deliver exceptional customer experiences that drive business growth.As a Customer Experience Advocate, you'll play a vital role in helping German-speaking clients resolve issues via chat services. With a passion for problem-solving and a knack for effective communication, you'll shine as the go-to expert for...
-
Lisboa, Lisboa, Portugal Eco Plus Solutions Ab Tempo inteiroCustomer Support Advisor - German LanguageWe are seeking a highly skilled and fluent German-speaking Customer Support Advisor to join our team. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met and exceeded.Key Responsibilities:Respond to customer inquiries...
-
German Speaking Sales Professional
Há 1 mês
Lisboa, Lisboa, Portugal Language Matters Tempo inteiroA unique opportunity has arisen for an experienced German speaking sales professional to join a luxury aviation company. In this role, you will be responsible for acquiring new clients within Germany and identifying new business opportunities through research and market analysis. This is a remote opportunity for an ambitious and experienced sales...
-
German Speaking Customer Support Advisor
4 semanas atrás
Lisboa, Lisboa, Portugal Eco Plus Solutions Ab Tempo inteiroRole OverviewAs a German Speaking Customer Support Advisor for Eco Plus Solutions Ab, you will be the primary point of contact for customers and travel agents, handling inquiries related to cruise bookings and managing pre- and post-booking requests. With a focus on delivering excellent customer service, this role is perfect for those who enjoy helping...
-
Lisboa, Lisboa, Portugal Multilingual Jobs Worldwide Tempo inteiroJob OverviewWe are seeking a highly skilled German-speaking Quality Assurance professional to join our team in Riga, Latvia.The successful candidate will be responsible for ensuring the quality of customer service interactions, monitoring transactions, and providing coaching and feedback sessions.Our company is a leading player in the FinTech industry,...
-
German Speaking Customer Service Advisor
2 semanas atrás
Lisboa, Lisboa, Portugal Recruitment Direct Tempo inteiroRole OverviewWe are seeking highly skilled German-speaking customer service professionals to join our team at Recruitment Direct in the banking sector. This exciting opportunity offers a competitive salary and remote work flexibility within Greece.Estimated Salary: €1,350 per month (gross), including a €1250 gross base salary and up to 10% performance...
-
German Speaking Sales Professional
Há 1 mês
Lisboa, Lisboa, Portugal Language Matters Tempo inteiroJob Summary:A unique opportunity has opened for an experienced German speaking sales professional to join a luxury aviation company. In this role, you will be responsible for acquiring new clients within Germany and identifying new business opportunities through research and market analysis. This is a remote opportunity for an ambitious and experienced sales...
-
German Speaking Sales Professional
Há 1 mês
Lisboa, Lisboa, Portugal Language Matters Tempo inteiroLanguage Matters is seeking a talented German speaking graduate to join their Client Service team. As a German speaking sales professional, you will be responsible for sourcing industry experts and selling to recognized clients. This is an excellent opportunity to kick-start your career in a fast-paced environment with a competitive salary and commission...