Telecommunications Support Specialist

3 semanas atrás


Lisboa, Lisboa, Portugal Randstad Ii - Prestação De Serviços, Limitada Tempo inteiro
Job Opportunity in Lisbon

We are looking for a skilled telecommunications support specialist to join our team in Lisbon. As a key member of our customer service team, you will be responsible for managing telephone contacts with customers, providing technical support, and ensuring customer satisfaction.

About the Role:

This is a full-time employment contract, lasting 12 months. The salary range is €1412-€1772 per month. We offer a dynamic work environment in the beautiful city of Lisbon, with many opportunities for professional development.

Responsibilities:

  • Manage telephone contacts in Italian with customers
  • Provide technical support in telecommunications
  • Ensure customer satisfaction and continuity with the company
  • Advise customers about services and offers
  • Generate added value for customers, focusing on sales

Requirements:

  • Fluency in Italian and English
  • Ability to compromise
  • Basic knowledge and previous experience in call centers
  • Good communication skills
  • Sense of duty and punctuality
  • Strong customer focus
  • Flexibility and resistance to stress
  • Independent and accurate working method

Benefits:

  • Average monthly salary: €1600
  • Full-time employment contract
  • Fixed-term contract duration: 12 months

Company Overview:

We are Randstad Ii - Prestação De Serviços, Limitada, a leading provider of human resources solutions. Our mission is to become the most equitable and specialized talent company in the world. We welcome people with a wide range of skills and experience. If you need any adjustments to make your application or interview more comfortable, please let us know.



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