Telecommunications Support Specialist
3 semanas atrás
We are looking for a skilled telecommunications support specialist to join our team in Lisbon. As a key member of our customer service team, you will be responsible for managing telephone contacts with customers, providing technical support, and ensuring customer satisfaction.
About the Role:
This is a full-time employment contract, lasting 12 months. The salary range is €1412-€1772 per month. We offer a dynamic work environment in the beautiful city of Lisbon, with many opportunities for professional development.
Responsibilities:
- Manage telephone contacts in Italian with customers
- Provide technical support in telecommunications
- Ensure customer satisfaction and continuity with the company
- Advise customers about services and offers
- Generate added value for customers, focusing on sales
Requirements:
- Fluency in Italian and English
- Ability to compromise
- Basic knowledge and previous experience in call centers
- Good communication skills
- Sense of duty and punctuality
- Strong customer focus
- Flexibility and resistance to stress
- Independent and accurate working method
Benefits:
- Average monthly salary: €1600
- Full-time employment contract
- Fixed-term contract duration: 12 months
Company Overview:
We are Randstad Ii - Prestação De Serviços, Limitada, a leading provider of human resources solutions. Our mission is to become the most equitable and specialized talent company in the world. We welcome people with a wide range of skills and experience. If you need any adjustments to make your application or interview more comfortable, please let us know.
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