Technical Support Specialist

2 semanas atrás


Lisboa, Lisboa, Portugal Phiture Tempo inteiro
Company Overview

We are a leading provider of Information Technology and Engineering services, part of the Conclusion group with over 25 companies and 3,600 employees. Our focus is on increasing technological capacity for clients and driving digital transformation.

Role Overview

We are seeking an experienced Help Desk specialist to join our team in Lisbon, providing support for one of our largest international partners in the telecommunications sector.

Main Responsibilities
  • Experience in account management, creating email accounts, permissions and access levels, shared folders and printers;
  • General knowledge and experience in using Office 365 services (Teams, SharePoint, OneDrive, licensing);
  • Knowledge of Office configuration (Outlook/Word/Excel), printers (Local and Network), various software;
  • General knowledge of IP networks and related services (IP, DNS, DHCP...);
  • General hardware knowledge (Laptop/desktop);
  • General knowledge of networks;
  • General knowledge of Windows 10 and OSX operating systems;
  • General knowledge of Linux operating system (valued);
Requirements
  • Minimum 1 year of User Support experience;
  • 12th grade or equivalent (mandatory);
  • Good level of communication in English;
  • Certification or specialization in Microsoft or Cisco or other manufacturers (valued);
  • Bachelor's degree in Computer Engineering or similar (valued).
Estimated Salary

The estimated salary for this position ranges between €35,000 and €50,000 per annum, based on location and industry standards.

Why Join Us

Work on challenging projects for big clients, learn more about emerging technologies, possibility of working remotely, design your career plan, access to continuous training and certifications, evolve through our internal mobility program...



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