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We are seeking a skilled IT User Support professional to join our team at AxiansPT. As an IT User Support specialist, you will be responsible for providing top-notch technical assistance to our clients, ensuring their IT needs are met with efficiency and quality.
Key Responsibilities:- Manage customer relationships through effective communication and issue resolution.
- Develop and maintain a positive company image by delivering exceptional customer service.
- Utilize technical skills to troubleshoot and resolve client issues in a timely manner.
- Collaborate with cross-functional teams to ensure seamless service delivery.
- Native or fluent proficiency in business language.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Fluency in French: C1 or Native.
- A stable and secure career path with opportunities for growth and development.
- Access to training and certifications to enhance your skills.
- A dynamic and inclusive work environment that values work-life balance.
- A competitive compensation package, including performance bonuses and benefits.
If you are a motivated and customer-focused individual with a passion for delivering exceptional IT support, we encourage you to apply for this exciting opportunity.