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Customer Success Specialist for French-Speaking Clients
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As a CUSTOMER SUCCESS SPECIALIST FOR FRENCH-SPEAKING CLIENTS, you will play a crucial role in driving customer satisfaction by resolving their inquiries and issues in a timely and professional manner. Your primary responsibilities include:
- Responding to customer inquiries via phone, email, and chat
- Providing accurate product information and resolving order-related issues
- Escalating complex issues when necessary and collaborating with internal teams to resolve them
