Technical Support Specialist for Financial Market Data
Há 4 dias
At Devexperts Llc, we are committed to delivering high-quality financial market data services to our clients. As a Technical Support Specialist for Financial Market Data, you will play a vital role in ensuring that our customers receive seamless support and expertise.
About UsWe are a subsidiary of Devexperts – a renowned software development company specializing in stock exchanges, brokers, and investment companies. Our distributed team has extensive experience in advanced market data compression, storage, retrieval, and transmission.
We maintain an ecosystem of services that provides retail customers with a fail-safe market data stream. Our end-to-end solution allows accessing market data on a subscription basis in various charting applications.
Job DescriptionThe primary responsibilities of this role include handling customer technical support cases, investigating, and resolving users' problems, escalating issues if necessary. You will communicate directly with developers, analysts, QA, and other engineers to gain extensive knowledge and expertise in FinTech.
- Creating tutorials to help end-users with charting applications usage.
- Documenting common support procedures for future reference.
- Testing data integration into new applications and promptly reporting any found issues.
To be successful in this role, you must possess:
- A high level of communication and soft skills.
- A high level of responsibility, time management, and self-organization.
- English language proficiency (C1 level, both spoken and written).
- High-stress tolerance.
- Diligence and ability to respond in a timely manner to the incoming flow of information.
- Ability to work in an environment with frequently changing context.
- Strong analytical and problem-solving skills.
- Self-motivation and desire to develop in FinTech.
Additional skills considered an advantage include:
- Work experience with foreign clients.
- Second language.
- Experience in working with issue-tracking systems (Zendesk, Jira).
- Experience in working with databases and writing SQL queries.
- Basic knowledge of Bash, Python.
- Understanding of data transmission network principles and main protocols. Knowledge of the OSI model.
- Experience in working with Linux/Unix (mainly debian-like).
The estimated salary range for this position is $80,000 - $120,000 per year, depending on location and experience. We offer a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.
Becoming Part of Our TeamWe value diversity and inclusivity at Devexperts Llc. Our culture emphasizes growth mindset, customer-centric approach, and teamwork. If you are passionate about FinTech and committed to delivering exceptional results, join us in our mission to make a difference in the world.
-
Technical Support Specialist
3 semanas atrás
Porto, Porto, Portugal Devexperts Llc Tempo inteiroJob Title: Technical Support Specialist - Financial MarketsAt Devexperts LLC, we are seeking a highly skilled Technical Support Specialist to join our team. The successful candidate will be responsible for providing top-notch technical support to our clients in the financial markets.Responsibilities:Handling customer technical support cases and resolving...
-
Porto, Porto, Portugal Randstad Ii - Prestação De Serviços, Limitada Tempo inteiroJob Description:We are seeking a skilled Market Data Financial Monitoring Specialist to join our team at Randstad SSC.Your role will involve working closely with clients and stakeholders to establish the framework for Market Data Financial Monitoring within banking activities. Your primary focus will be on setting up processes and guidelines to enhance the...
-
Technical Support Specialist
2 semanas atrás
Porto, Porto, Portugal Hamilton Barnes Associates Limited Tempo inteiroJob Role: Technical Support Specialist - Financial ServicesYou will work as part of a team covering all market operational hours, providing 1st Level Technical Support across a range of disciplines in a high-tech environment. Key responsibilities include troubleshooting network, infrastructure, and application incidents, undertaking project work to implement...
-
Financial Markets Support Specialist
Há 1 mês
Porto, Porto, Portugal Devexperts Llc Tempo inteiroJob Description:At Devexperts LLC, we are seeking a highly skilled Customer Support Specialist to join our team. As a key member of our support team, you will be responsible for providing top-notch technical support to our customers, ensuring their seamless experience with our market data services.Responsibilities:Handle customer technical support cases,...
-
Financial Monitoring Specialist
Há 4 dias
Porto, Porto, Portugal Randstad Portugal Tempo inteiroJob DescriptionWe are seeking a highly skilled Financial Monitoring Specialist - Market Data to join our team at Randstad Portugal. This role is an excellent opportunity for a talented professional to make a significant impact on the banking industry.About the Role:The successful candidate will be responsible for setting up processes and guidelines that...
-
Porto, Porto, Portugal Devexperts Tempo inteiroAbout DevexpertsDevexperts is a company that specializes in developing software for stock exchanges, brokers, and investment companies.Compensation PackageWe offer a competitive salary range of $80,000 - $110,000 per year, commensurate with experience.About the RoleWe are seeking a Customer Support Specialist to join our team. As a Customer Support...
-
Technical Support Specialist
4 semanas atrás
Porto, Porto, Portugal Umbrella Functional Consulting & Support Team Tempo inteiroJob Title: Technical Support SpecialistAbout the Role:We are seeking a skilled Technical Support Specialist to join our Umbrella Functional Consulting & Support Team. As a Technical Support Specialist, you will be responsible for providing technical assistance to our customers during the night shift (9pm to 6am, GMT), enforcing the Service Level Agreements...
-
Technical Support Specialist
3 semanas atrás
Porto, Porto, Portugal Umbrella Functional Consulting & Support Team Tempo inteiroJob Title: Technical Support SpecialistAbout the Role:We are seeking a skilled Technical Support Specialist to join our team at Umbrella Functional Consulting & Support Team. As a Technical Support Specialist, you will be responsible for providing technical assistance to our customers during the night shift (9pm to 6am, GMT). Your primary goal will be to...
-
Financial Data Integrity Specialist
2 semanas atrás
Porto, Porto, Portugal Natixis in Portugal Tempo inteiroJob Title: Financial Data Integrity SpecialistAbout the RoleWe are looking for a highly skilled Financial Data Integrity Specialist to join our team at Natixis in Portugal. As a key member of the Finance Direction, you will be responsible for ensuring the accuracy and integrity of financial data for CIB activities.Main ResponsibilitiesCertification of...
-
Financial Data Integrity Specialist
2 semanas atrás
Porto, Porto, Portugal Natixis in Portugal Tempo inteiroFinancial Data Integrity SpecialistAt Natixis in Portugal, we are seeking a highly skilled Financial Data Integrity Specialist to join our team in Porto. As part of our Finance Direction, you will work closely with our Financial Data Integrity department, responsible for producing and justifying accounts for our CIB activities.As a Financial Data Integrity...
-
Market Intelligence Specialist
Há 6 dias
Porto, Porto, Portugal Dellent Consulting Tempo inteiroAbout Dellent ConsultingWe are a consulting company that helps organizations navigate complex challenges. Our team is dedicated to providing expert advice and support to our clients.Job SummaryWe are seeking an experienced Market Intelligence Specialist to join our team in Porto, Portugal. This role will involve working with our European stock market area...
-
Technical Support Specialist
Há 1 mês
Porto, Porto, Portugal Devexperts Llc Tempo inteiroJob Title: Technical Support SpecialistJob Description:We are seeking a Technical Support Specialist to join our team at Devexperts LLC. As a Technical Support Specialist, you will be responsible for ensuring the best service satisfaction to our customers.Key Responsibilities:Work in a 24/7 support scheduleMonitor financial systems using proprietary...
-
Market Data Financial Analyst
Há 4 dias
Porto, Porto, Portugal Fórum Selecção Tempo inteiroAbout the RoleFórum Selecção is seeking a seasoned Market Data Financial Monitoring Framework expert to join our team. As a Senior Consultant, you will play a pivotal role in developing and implementing a comprehensive framework for steering and controlling budgets and costs of Market Data.Main Responsibilities:Establishing processes for validating Market...
-
Technical Application Support Specialist
Há 2 dias
Porto, Porto, Portugal Itdsportugal Todos Tempo inteiroJob OverviewThis is a Hybrid Porto-based opportunity for an experienced Technical Application Support Specialist. Our client, a leader in the financial industry, is seeking an innovative and agile individual who can drive the advancement of applications.The ideal candidate will be responsible for providing technical support and troubleshooting assistance to...
-
Technical Support Specialist
3 semanas atrás
Porto, Porto, Portugal Umbrella Functional Consulting & Support Team Tempo inteiroJob Description:Become the person that customers trust to solve their Smartex.Ai related technical issues and make sure that the number of failure modes is reduced over time.About the Role:We are looking for a Technical Support Specialist to provide technical assistance to our customers during the night shift (9pm to 6am, GMT), enforcing the Service Level...
-
Financial Market Risk Analyst
Há 7 dias
Porto, Porto, Portugal Dellent Consulting Tempo inteiroAbout Dellent ConsultingDellent Consulting is a dynamic organization with a strong presence in the European market. Our company values innovation, teamwork, and excellence in all aspects of our work.Salary: €40,000 - €60,000 per yearJob Description:We are seeking a highly skilled Financial Market Risk Analyst to join our team in Porto. As a key member of...
-
Senior Technical Support Specialist
Há 1 mês
Porto, Porto, Portugal Dellent Consulting Tempo inteiroJob Summary: We are seeking a highly skilled Senior Technical Support Specialist to join our team in Porto. As a key member of our business investment banking and financial services team, you will be responsible for providing technical support and assistance to our clients. Key Responsibilities: Provide technical support and assistance to clients via phone,...
-
Technical Support Specialist
Há 2 dias
Porto, Porto, Portugal Umbrella Functional Consulting & Support Team Tempo inteiroUmbrella Functional Consulting & Support Team is seeking a Technical Support Specialist to join our team. As a key member of our night shift support team, you will provide timely and accurate technical assistance to our customers, ensuring their sustainable and efficient production.About the RoleWe are looking for an experienced Technical Support Specialist...
-
Technical Support Specialist
Há 1 mês
Porto, Porto, Portugal Efacec Tempo inteiroTechnical Support SpecialistAt Efacec, we're shaping the future of technology and innovation. We're seeking a skilled Technical Support Specialist to join our team in Maia, Portugal. As a Technical Support Specialist, you will be responsible for providing top-notch technical assistance to our customers, ensuring their products are running smoothly and...
-
Senior Financial Data Analyst
Há 2 dias
Porto, Porto, Portugal Adecco Prestação De Serviços, Lda Tempo inteiro**Company Overview**Adecco Prestação De Serviços, Lda is a renowned company seeking a skilled Financial Market Monitoring Specialist to join our team in Porto. With a strong focus on innovation and excellence, we offer a dynamic work environment that fosters growth and development.**Salary:** €45,000 - €60,000 per annum, depending on experience.**Job...