Technical Support Specialist

Há 1 mês


Lisboa, Lisboa, Portugal BMC Software, Inc. Tempo inteiro

About BMC Software, Inc.

We are an award-winning, equal opportunity, culturally diverse, and fun place to be. Our work environment allows you to balance your priorities, and we champion your wins. We help our customers free up time and space to become an Autonomous Digital Enterprise.

Job Summary

As a Technical Support Analyst at BMC, you'll be at the forefront of integrating cutting-edge technologies like Big Data, cloud-based platforms, and mobile applications. You'll work on complex system-level problems, collaborate with Research and Development, and find solutions to enhance our solutions and your own technical acumen.

Key Responsibilities

  • Work on complex system-level problems across Windows or Linux/Unix platforms, as well as application layer issues and network communications.
  • Collaborate with Research and Development to address intricate support challenges, enhancing our solutions and your own technical acumen.
  • Find solutions and build knowledge bases that contribute to our collective learning and customer success.

Requirements

  • Years of experience supporting software products in a software company environment, with demonstrable knowledge of support processes and procedures.
  • Motivated and collaborative attitude, with a willingness to learn and grow.
  • Excellent written and verbal communication skills for answering technical questions and customer follow-up.
  • Proficiency in Linux/Unix and SQL, as well as knowledge of databases like Oracle, PostgreSQL, and MS SQL Server.

What We Offer

  • A dynamic work environment that allows you to balance your priorities.
  • Opportunities to develop skills in areas like Control-M Workload Automation, shell scripting languages, and Java application servers.
  • A team that champions your wins and supports your growth.

  • Technical Support Specialist

    3 semanas atrás


    Lisboa, Lisboa, Portugal Axians Portugal Tempo inteiro

    Unlock Your Potential as a Technical Support SpecialistWe are seeking a skilled Technical Support Specialist to join our team at Axians Portugal. As a Technical Support Specialist, you will be responsible for owning, investigating, and solving customer technical issues. You will work collaboratively within and across teams, leveraging troubleshooting tools...

  • Digital Support Specialist

    1 semana atrás


    Lisboa, Lisboa, Portugal Support Tempo inteiro

    Unlock a Better Quality of Life at WorkAbout MoveWORKMoveWORK provides cutting-edge solutions to improve work-life balance for occupants, customers, and service agents. Our innovative SaaS platform offers customizable mobile applications and premium services like user coaching, training, and technical support.Role OverviewWe are seeking an experienced...


  • Lisboa, Lisboa, Portugal Axians Portugal Tempo inteiro

    Technical Support SpecialistWe are seeking a skilled Technical Support Specialist to join our team at Axians Portugal. As a Technical Support Specialist, you will be responsible for owning, investigating, and solving customer technical issues. This role requires strong communication and interpersonal skills, as well as excellent problem-solving and...

  • Technical Support Specialist

    3 semanas atrás


    Lisboa, Lisboa, Portugal Recooty Tempo inteiro

    Job Title: Technical Support SpecialistJob Summary: We are seeking a highly skilled Technical Support Specialist to join our team at eTeam. As a Technical Support Specialist, you will be responsible for providing exceptional customer service to our clients by resolving technical issues and providing remote assistance.Responsibilities:Receive and triage...

  • Technical Support Specialist

    4 semanas atrás


    Lisboa, Lisboa, Portugal Spektrum Tempo inteiro

    Job Title: Technical Support SpecialistJob Summary: We are seeking a highly skilled Technical Support Specialist to join our team at Spektrum. As a Technical Support Specialist, you will be responsible for providing technical assistance to our clients, troubleshooting issues, and ensuring the smooth operation of our systems.Key Responsibilities:Activating...

  • Technical Support Specialist

    4 semanas atrás


    Lisboa, Lisboa, Portugal Hcltech Tempo inteiro

    Job Title: Technical Support SpecialistJob Summary: We are seeking a highly skilled Technical Support Specialist to join our team at HCLTech. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Provide technical support to customers via phone, email,...


  • Lisboa, Lisboa, Portugal Recooty Tempo inteiro

    Job Title: Technical Support SpecialistJob Summary: We are seeking a highly skilled Technical Support Specialist to join our team at Recooty. As a Technical Support Specialist, you will be responsible for providing top-notch technical support to our clients via phone, video chat, web portal, and email. You will work closely with our clients to understand...

  • Technical Support Specialist

    4 semanas atrás


    Lisboa, Lisboa, Portugal Vector Synergy Tempo inteiro

    Job SummaryWe are seeking a skilled Technical Support Specialist to join our team at Vector Synergy. As a Technical Support Specialist, you will be responsible for providing top-notch technical assistance to our clients.Key ResponsibilitiesActivating user accounts and resolving system email failuresAddressing issues related to locked accounts, password...

  • Technical Support Specialist

    4 semanas atrás


    Lisboa, Lisboa, Portugal Spektrum Tempo inteiro

    Job Title: Technical Support SpecialistJob Summary:We are seeking a highly skilled Technical Support Specialist to join our team at Spektrum. As a Technical Support Specialist, you will be responsible for providing technical assistance to our clients and ensuring that their IT systems are running smoothly.Key Responsibilities:Activating user accounts and...


  • Lisboa, Lisboa, Portugal Iqvia Llc Tempo inteiro

    Technical Support SpecialistAt Iqvia Llc, we are seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance services and providing a first line support service to our customers. Your primary goal will be to resolve technical issues related to product use or...

  • Technical Support Specialist

    3 semanas atrás


    Lisboa, Lisboa, Portugal K&I Healthcare Services Llc Tempo inteiro

    Job Title: Technical Support SpecialistAbout the role: Our client, a leading healthcare organization, is seeking a skilled Technical Support Specialist to join their team.Responsibilities:Assist customers with inquiries related to a medical device.Provide information to companies and clinics interested in partnerships.Requirements:English Level C1/C2.Minimum...


  • Lisboa, Lisboa, Portugal Axians Portugal Tempo inteiro

    Technical Support SpecialistWe are seeking a skilled Technical Support Specialist to join our team at Axians Portugal. As a Technical Support Specialist, you will be responsible for owning, investigating, and solving customer technical issues. This role requires strong communication and interpersonal skills, as well as excellent problem-solving and...

  • Technical Support Specialist

    3 semanas atrás


    Lisboa, Lisboa, Portugal Headhunt International Tempo inteiro

    Job Title: Technical Support SpecialistAbout the Role:We are seeking a Technical Support Specialist to join our team in Athens, Greece. As a Technical Support Specialist, you will be responsible for providing exceptional customer service to our clients via phone, email, and chat.Key Responsibilities:Respond to customer inquiries and resolve technical issues...


  • Lisboa, Lisboa, Portugal Headhunt International Tempo inteiro

    Job Summary:We are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to customers via phone, email, and chat.Key Responsibilities:Provide technical support to customers via phone, email, and chatAnalyze and troubleshoot technical...

  • Technical Support Specialist

    4 semanas atrás


    Lisboa, Lisboa, Portugal Atlean World Tempo inteiro

    Unlock Your Career PotentialAtlean World is seeking a highly skilled Technical Support professional to join our team in Lisbon, Portugal. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.About the RoleThis is a fantastic opportunity to work in a dynamic and...


  • Lisboa, Lisboa, Portugal Konecta Portugal Tempo inteiro

    Technical Support Specialist - SpanishRole DescriptionThis is a full-time on-site role for a Technical Support Specialist who will provide technical assistance and support to the customers of our client. The Technical Support Specialist will walk clients through solutions and document issues and solutions provided in the company's database.Key...

  • Technical Support Specialist

    4 semanas atrás


    Lisboa, Lisboa, Portugal Microsoft Tempo inteiro

    About the RoleMicrosoft is seeking a highly skilled Technical Support Specialist to join our Customer Experience & Success (CE&S) organization. As a Technical Support Specialist, you will be responsible for helping our commercial and corporate customers resolve technical issues with Azure Resource Manager and other services used for Azure resource...


  • Lisboa, Lisboa, Portugal Microsoft Tempo inteiro

    Job DescriptionMicrosoft is seeking a highly skilled Technical Support Specialist to join our Customer Experience & Success (CE&S) organization. As a Technical Support Specialist, you will be responsible for providing expert-level technical support to our customers, ensuring they receive seamless support experiences.Key Responsibilities:Investigate and...

  • Technical Support Specialist

    4 semanas atrás


    Lisboa, Lisboa, Portugal Cbt - Cross Border Talents Tempo inteiro

    Job Title : Technical Customer Support SpecialistLocation : LisbonContract : CDD 6 monthsAre you a native Italian speaker with solid English skills (B2), passionate about tech and helping others?We are looking for a talented individual to provide top-notch technical support for a well-known client. As a Technical Customer Support Specialist, you will be...


  • Lisboa, Lisboa, Portugal Konecta Portugal Tempo inteiro

    Job DescriptionThis is a full-time on-site role for a Technical Support Specialist.The Technical Support Specialist would provide technical assistance and support to the customers of our client, walk clients through solutions, and also document issues and solutions provided in the company's database.The Technical Support Specialist would also collaborate...