Cloud Business Support Specialist
1 semana atrás
Job Overview:
">We are seeking a highly skilled Cloud Business Support Specialist to join our team in Lisbon, Portugal. As a key member of our support team, you will play a vital role in advising and supporting companies on technical issues related to M365 technology, Active Directory troubleshooting, and API-related problems.
">About the Role:
">This is a fantastic opportunity for an experienced professional with excellent communication skills and a passion for business and technology. You will work closely with customers to resolve technical issues via platform, identify relevant processes, and provide feedback to other teams.
">Key Responsibilities:
">- ">
- Advice and support companies on technical issues related to M365 technology, Active Directory troubleshooting, and API-related problems">
- Contact customers via telephone (inbound and outbound), email, or online chat to resolve technical issues">
- Work collaboratively with customers to troubleshoot and resolve technical issues via platform">
- Identify relevant processes and provide feedback to other teams">
Requirements:
">To be successful in this role, you will need to have:
">- ">
- A native level of German and a good level of English">
- Enthusiasm about business and affinity for technology">
- Basic knowledge of M365 technology, Active Directory troubleshooting, and API-related topics">
- Excellent communication and negotiation skills">
- A willingness to learn and adapt to new technologies and processes">
Benefits:
">As a Cloud Business Support Specialist with Blu Selection, you can expect:
">- ">
- A competitive salary of €1,690 gross/month (excluding accommodation)">
- Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company">
- A valid Portuguese work permit is required">
- Reimbursement of initial flight expenses after 9 months for international candidates">
- Airport pick-up and yearly two-way flight ticket back to your home country (within the EU) for international candidates">
- Private health insurance included from the first day of contract signature">
About Us:
">Blu Selection is a multinational organization recognized as one of the best sales and customer service solutions provider companies in the world. We offer a dynamic and inclusive work environment that values diversity and promotes career growth. Our team includes talents from over 80 nationalities worldwide.
">Location:
">Lisbon, Portugal
">Language:
">English
">Salary:
">€1,690 gross/month (excluding accommodation)
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