Cloud Business Support Specialist

1 semana atrás


Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

Job Overview:

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We are seeking a highly skilled Cloud Business Support Specialist to join our team in Lisbon, Portugal. As a key member of our support team, you will play a vital role in advising and supporting companies on technical issues related to M365 technology, Active Directory troubleshooting, and API-related problems.

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About the Role:

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This is a fantastic opportunity for an experienced professional with excellent communication skills and a passion for business and technology. You will work closely with customers to resolve technical issues via platform, identify relevant processes, and provide feedback to other teams.

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Key Responsibilities:

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  • ">
  • Advice and support companies on technical issues related to M365 technology, Active Directory troubleshooting, and API-related problems">
  • Contact customers via telephone (inbound and outbound), email, or online chat to resolve technical issues">
  • Work collaboratively with customers to troubleshoot and resolve technical issues via platform">
  • Identify relevant processes and provide feedback to other teams">
">

Requirements:

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To be successful in this role, you will need to have:

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  • ">
  • A native level of German and a good level of English">
  • Enthusiasm about business and affinity for technology">
  • Basic knowledge of M365 technology, Active Directory troubleshooting, and API-related topics">
  • Excellent communication and negotiation skills">
  • A willingness to learn and adapt to new technologies and processes">
">

Benefits:

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As a Cloud Business Support Specialist with Blu Selection, you can expect:

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  • ">
  • A competitive salary of €1,690 gross/month (excluding accommodation)">
  • Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company">
  • A valid Portuguese work permit is required">
  • Reimbursement of initial flight expenses after 9 months for international candidates">
  • Airport pick-up and yearly two-way flight ticket back to your home country (within the EU) for international candidates">
  • Private health insurance included from the first day of contract signature">
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About Us:

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Blu Selection is a multinational organization recognized as one of the best sales and customer service solutions provider companies in the world. We offer a dynamic and inclusive work environment that values diversity and promotes career growth. Our team includes talents from over 80 nationalities worldwide.

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Location:

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Lisbon, Portugal

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Language:

">

English

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Salary:

">

€1,690 gross/month (excluding accommodation)


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