German Customer Support Specialist
2 semanas atrás
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Agent - German. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients, ensuring their needs are met and exceeded.
Your Role:- Respond to customer inquiries and resolve issues in a timely and professional manner.
- Provide accurate and helpful information to customers, using your knowledge of our products and services.
- Collaborate with internal teams to resolve complex customer issues.
- Continuously improve customer satisfaction by identifying and implementing process improvements.
- Fluency in German (C1/C2 Level or Native).
- Good knowledge of English (B2 level).
- Typing Speed: 20 words per minute.
- Availability to work in rotating shifts.
- Good computer skills.
- Excellent communication and problem-solving skills.
- Competitive salary.
- Performance and Language bonus.
- Meal vouchers.
- Fixed-term, renewable employment contract.
- Private health insurance after 6 months of contract signature.
- Airport pick-up and administrative assistance with your registration in Portugal.
- Reimbursement of your flight expenses.
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German Language Customer Support Specialist
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Lisboa, Lisboa, Portugal Software & Support Media Gmbh Tempo inteiro{"h1": "German-Speaking Customer Support Specialist", "p": "We are seeking a highly skilled German-speaking Customer Support Specialist to join our team at Software & Support Media Gmbh. As a key member of our customer support team, you will be responsible for providing exceptional support to our customers in German, ensuring their issues are resolved...
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German Language Customer Support Specialist
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