Key Account Liaison for International Brands in Lisbon

2 semanas atrás


Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

Your role as a Key Account Liaison for International Brands will involve:

Responsibilities
  • Providing high-quality customer support via various channels (social media, email, chat, and phone)
  • Assisting customers with inquiries related to their subscriptions, invoicing, and troubleshooting
  • Identifying issues and delivering effective solutions
  • Ensuring seamless software functionality and excellent customer satisfaction
  • Recording relevant data in the CRM system
  • Offering ad-hoc support and being an active team player
What's in it for you?

You can expect:

  • A competitive salary package of 1100€ gross/month (paid 14x) + up to 100€ / month performance bonus + meal vouchers of 7.23€ / workday + reimbursement of some transportation costs + Private Health Insurance and dental plan (after six months)
  • If you live outside Portugal: reimbursement (up to 400€) of the initial flight ticket after 6 months within the company + 12 months of accommodation in a shared flat provided by the company (rental fee to pay)
  • Flexible working hours and WFH options
  • An opportunity to be part of a dynamic and fast-paced environment
  • Possibility to collaborate with renowned brands in the industry
  • A multicultural and international work environment
  • Fully paid training, professional development, and career growth opportunities
Requirements

To succeed in this role, you should have:

  • Excellent communication skills and a customer-centric approach
  • Good level of English language proficiency
  • Ability to adapt to new situations and technologies
  • Proactive attitude and teamwork skills
  • No trouble with writing in German (native speakers are preferred)
About Blu Selection

We're a global Customer Experience Specialist with over 50,000 employees. Our international hub in Lisbon provides top-notch customer service experiences for leading brands worldwide.



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