Customer Experience Representative for International Brands in Lisbon

2 semanas atrás


Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

Your responsibilities and impact as a Customer Experience Representative will be:

Delivering exceptional customer support by responding to inbound requests and documenting relevant case information.

Providing assistance on various channels, including phone, email, and social media, ensuring timely and effective issue resolution.

Ensuring excellent customer satisfaction through professional communication and problem-solving skills.

You will work in a multicultural team environment alongside a diverse group of professionals.

To succeed in this role, you should be:

A native French speaker with a good level of English language proficiency.

Looking for a job opportunity abroad.

Motivated and committed to delivering high-quality results.

Able to communicate effectively in French and adapt to different cultural contexts.

Willing to work collaboratively with multiple nationalities and contribute to a dynamic team environment.

Sales/Commercial background is a plus, as well as previous experience in Customer Service or credit recovery.

This opportunity comes with:

A competitive salary package: €890 gross/month x 14 months + up to €100 / month performance bonus + meal vouchers of €7.23 / workday + reimbursement of some transportation costs + Private Health Insurance and dental plan (after six months).

Working hours: Monday to Saturday, rotating shifts from 7 am to 7 pm (8h/day).

If you live outside Portugal, we offer:

Reimbursement (up to €400) of initial flight ticket after four months within the company + four months of accommodation in a shared flat provided by the company (rental fee to pay).

Fully paid training, professional development, and career evolution opportunities.

Your Future Company:

Blu Selection is an international Customer Experience Specialist, with a global presence and over 50,000 employees worldwide.

We started our journey in 2000, founded by two French entrepreneurs, and have since become a leading player in the industry.

In our international hub in Lisbon, we take care of customer service experiences on behalf of some of the world's most innovative brands.

#Benefits of working with us include

  • Opportunity to collaborate with big brands
  • A multicultural and international environment
  • Fully paid training and career development


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