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Job Description:
As a Help Desk Analyst German Speaker, you will play a critical role in supporting our clients across Europe and North America. Your primary responsibility will be to provide first-line technical support and resources to both internal and external customers.
You will engage with end users to clarify and define their requirements, ensuring a thorough understanding of their needs. You will also resolve routine technical issues and escalate more complex problems to the appropriate support teams.
Requirements:- Fluency in German (native speaker or fluent).
- Professional proficiency in English.
- Proficiency with Windows Operating System and Microsoft Office Suite.
- A degree in Computer Science or a related field, or equivalent technical experience.
