Cross Border Talents Customer Service Liaison Specialist

Há 4 dias


Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

As a key member of our team at Cross Border Talents, we are seeking an experienced and skilled Cross Border Talents Customer Service Liaison Specialist. This critical role involves collaborating closely with legal professionals, regulatory bodies, and National Enforcement Bodies (NEB) to ensure seamless compliance with passenger rights regulations.

Responsibilities include:

  • Communicating effectively with lawyers, legal officers, and NEB representatives to resolve complex passenger rights issues in a timely and efficient manner.
  • Ensuring transport operators adhere to strict regulations enforced by NEB in various countries, maintaining the highest standards of service delivery.
  • Handling claims and disputes with expertise, ensuring that all processes are followed diligently and resolved promptly, thus preventing escalation to the court system.
  • Maintaining confidentiality, particularly regarding client identities, upholding the trust and confidence placed in us by our clients.

We offer a competitive annual salary of approximately $65,000 to attract and retain exceptional talent like yours. As a valued member of our team, you will enjoy numerous benefits, including professional growth opportunities, comprehensive training programs, and a collaborative work environment.

This is an excellent opportunity for a dedicated professional looking to make a meaningful contribution to the world of customer service. If you possess the skills, knowledge, and passion required to excel in this role, we encourage you to apply today



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