Strategic CRM Systems Analyst

3 semanas atrás


Lisboa, Lisboa, Portugal Placement International Tempo inteiro
Job Description

We are seeking a skilled and experienced CRM Specialist to join our dynamic team at Placement International.

Key Responsibilities:

  • Serve as the primary point of contact for all CRM-related inquiries and support requests.
  • Analyze existing CRM processes and workflows to identify areas for improvement and optimization.
  • Develop and implement solutions to address CRM-related issues and enhance system functionality.
  • Provide training and support to users to ensure effective utilization of the CRM platform.
  • Monitor CRM data quality and integrity, implementing measures to maintain accuracy and consistency.
  • Stay updated on industry best practices and emerging trends in CRM technology to recommend innovative solutions.
  • Generate reports and dashboards to provide insights into CRM performance and usage metrics.

Requirements:

  • Bachelor's degree in Business Administration, Marketing, Information Technology, or related field.
  • Fluent level of English.
  • 1-2 years of proven experience working with CRM systems, with expertise in HubSpot preferred.
  • Strong analytical and problem-solving skills, with the ability to understand complex business processes and translate them into CRM solutions.
  • Excellent communication and interpersonal skills, with the ability to collaborate effectively with stakeholders at all levels.
  • Ability to multitask and prioritize workload in a fast-paced environment.

Salary:$80,000 - $100,000 per year, depending on experience.

This is a challenging and rewarding role that requires a strong understanding of CRM systems and excellent analytical and problem-solving skills. If you have a passion for innovation and customer satisfaction, we encourage you to apply.



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