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At Adecco HR, we are seeking a seasoned Customer Success and Upsell Specialist to join our team. As a key member of our sales team, your primary focus will be on driving revenue growth through strategic cross-selling and upselling.
About the RoleThe ideal candidate will possess up to 3 years of experience in account management, customer success, or a similar client-focused role. Proficiency in CRM software, such as Salesforce, Pipedrive, or Dynamics 365, is also essential. A Bachelor's degree in Management, Marketing, Communication Sciences, or a related field is preferred.
We are looking for a highly analytical and quick-to-learn individual with sharp communication abilities. The successful candidate will be fluent in both English and Portuguese and have solid knowledge and experience in sales techniques.
Responsibilities- Drive customer retention by ensuring high renewal rates and identifying at-risk accounts;
- Provide specialized support and proactive guidance to meet client needs and expectations;
- Boost new business revenue through effective cross-selling and upselling strategies;
We offer a contract with Adecco HR, including a base salary, meal card, hybrid regime, and flexible hours. You will work collaboratively with our team, demonstrating ambition and teamwork.
What We OfferIn this role, you will have the opportunity to work in a dynamic B2B SaaS environment, leveraging your expertise in sales techniques to drive business growth. If you are a motivated and results-driven professional with a passion for building and nurturing customer relationships, we encourage you to apply.
