SaaS Renewals Manager
Há 3 dias
A Career at Sovos
Sovos is a values-driven company that prioritizes innovation, impact, and employee well-being. As a Renewals Specialist, you will be part of a dynamic team that is shaping the future of tax compliance.
About the Role:
- Cultivate relationships with key stakeholders within our Customers
- Collaborate with Account Management and Customer Success to build comprehensive account plans
- Implement industry best practices to enhance the overall customer experience during renewal
- Proactively identify and capitalize on renewal upsell opportunities within assigned territories
- Lead negotiations with customers to ensure successful renewal
- Partner with stakeholders to resolve any account issues impacting renewal
What We Need From You:
- 2-3 years of experience in renewals management or account management in the software industry, specifically focusing on SaaS solutions and services
- Proven track record of achieving sales or renewal quotas, particularly for SaaS Renewals
- Strong negotiation and communication skills
- Ability to work independently and collaboratively in a fast-paced environment
Essential Job Functions:
- Interact effectively with teammates, colleagues and customers
- Comprehend and communicate complex concepts
- Concentrate, analyze and resolve complex problems
- Utilize technology (e.g. phone systems, computer hardware and software applications) to fulfill work requirements
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