Campaign Marketing Strategist

2 semanas atrás

Lisboa, Lisboa, Portugal Zendesk, Inc. Tempo inteiro
Join Zendesk's Marketing Team as a Campaign Marketing Specialist

We're seeking a talented Campaign Marketing Specialist to join our team at Zendesk, Inc. As a key member of our marketing team, you will be responsible for executing multi-channel marketing campaigns across the entire customer lifecycle, from demand generation to expansion and retention.

Key Responsibilities:
  • Collaborate with cross-functional teams to plan and execute campaigns across email, social media, content marketing, virtual and in-person events, and other channels as needed.
  • Work with the Regional Field Marketing and extended go-to-market teams to drive regional campaign adaptation, execution, and adoption.
  • Collaborate with Global Campaigns team on scaling existing programs in EMEA, as well as represent regional perspective and feedback on global initiatives.
  • Foster new relationships with Zendesk customers and play an active role in growing our advocacy base by collaborating directly with Sales and Success teams.
  • Coordinate the end-to-end lifecycle of all customer references and maintain our database of customer profiles, contacts, and participation to support high-value opportunities.
Requirements:
  • BA/BS or equivalent years of work experience.
  • 2+ years experience in B2B marketing, campaign management, or field marketing, international experience and SaaS focus preferred.
  • Strong interpersonal skills to work closely with cross-functional partners and teams, and represent Zendesk in customer-facing interactions.
  • Employ a data-driven approach to regularly report metrics, identify data gaps, and collaborate with operational teams to improve processes; familiarity with Salesforce and Tableau is a bonus.
  • Excellent written and verbal communication skills, with the ability to write compelling copy.
  • Outstanding project management and prioritization skills, managing multiple timelines with various collaborators.
About Zendesk

Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. We advocate for digital-first customer experiences—and we stick with it in our workplace. Over 5,000 employees worldwide have the flexibility to choose where they work. The fact is, we know great work happens anywhere.

Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law.

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