Senior IT Support Specialist

Há 1 mês


Porto, Porto, Portugal Dellent Tempo inteiro

Dellent is a consulting company specialized in System Information and Telecommunications. Our goal is to help our candidates and consultants advance their careers through projects that meet their needs and expectations.
This project is part of the business investment banking and financial services area, with its technological hub currently based in Porto. It focuses on developing innovative solutions and support for all operations related to the business. We are seeking a Senior IT Support Specialist to work in this project in Porto (Hybrid). Requirements:
- Between 3 and 6 years of experience in system architecture and support;
- Follow-up and coordination of changes and technical operations, such as Electrical Shutdowns, server moves, etc.;
- Drafting and maintenance of technical instructions;
- Documentation of application components and operation, including Software Architecture, Technical Architecture, and proactive application monitoring and alarm setup;
- Proficiency in ITIL best practices, specifically in L2 and L3 support;
- Strong knowledge of Windows and Linux operating systems;
- Experience in virtualizing environments, such as servers, API gateways, and others;
- Familiarity with ticketing systems like Jira or ServiceNow;
- Knowledge of scripting languages like PowerShell or Bash;
- Understanding of network concepts, including DHCP, Firewalls, Routing, and Proxy;
- Familiarity with client-server web-based applications;
- On-call requirements apply.
What can you expect from us?
- Health insurance;
- A personalized training plan with a budget for necessary training and technical books;
- Regular feedback for professional growth;
- Remote onboarding process;
- Team events every semester for personal and professional development;
- Culture of proximity and transparency where your ideas and needs are valued.
Based on the provided information, we estimate the salary for this position to be around $90,000 per year, considering the skills required and the location in Porto.



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