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Technical Support Specialist for International Clients
Há 1 mês
The Lectra Group is a major player in the fashion, automotive, and furniture markets, contributing to the Industry 4.0 revolution with innovative technologies. We offer industrial intelligence solutions, including software, equipment, data, and services, that facilitate digital transformation. As an International Customer Support Engineer, you will be part of our European Expertise Center, providing assistance to customers and subsidiaries for Lectra Products.
Responsibilities
You will be in charge of guaranteeing the availability of Lectra machines installed at customers, ensuring the best performance of our equipment. This includes providing remote support to solve problems efficiently, taking actions for smart services functioning, and maintaining a good level of satisfaction for our customers.
Profile
We are looking for an engineering degree holder in electronics, mechanics, or production, with experience in electric and electronic applications, troubleshooting, and practical concepts related to manufacturing and productivity. Knowledge of CAM applications and robotics is a plus, along with excellent communication skills and a focus on service. The main languages required are Spanish and English, with Portuguese or other European languages being a bonus.
Why Join Us?
Lectra offers a dynamic, autonomous work environment, allowing you to share your knowledge and expertise in manufacturing products and processes. Our remuneration package includes Health Insurance, Life Insurance, and a GoodHabitz e-learning platform. We also offer a remote work policy of 70 days per year, a Nespresso coffee machine, monthly engagement activities, and easily accessible premises.
