Technical Support Specialist
Há 3 dias
At WE ARE META, we focus on finding the perfect match between our team members and clients. Our goal is to provide exceptional support and services that meet the evolving needs of our clients.
Job DescriptionWe are seeking a highly skilled Technical Support Specialist to join our team in Porto. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our clients across various web applications.
Key Responsibilities:- Providing technical support and troubleshooting for web application-related issues
- Maintaining accurate records of client interactions and issue resolutions
- Collaborating with internal teams to resolve complex technical issues
- At least 1 year of hands-on experience in similar roles involving web applications
- Familiarity with both Linux and Windows environments
- Proficiency in BMC/Control-M or other industrial schedulers
- Basic proficiency in scripting languages like Shell, Python, and/or PowerShell
- Basic understanding of monitoring tools, preferably Zabbix or Grafana
- Fluency in English (B2) and French (B1)
- Availability for hybrid work model in Porto
- A competitive salary range of €50,000 - €65,000 per annum, depending on experience
- Opportunities for career progression and professional growth
- Access to a network of national and international partners across diverse sectors of the tech industry
- A comprehensive benefits package, including health insurance, meal card, and Spotify accounts
This role is ideal for individuals who are passionate about providing exceptional technical support and are looking to grow their careers in a dynamic and supportive environment. If you have the skills and qualifications required for this role, we encourage you to apply.
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