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Native French Speaker
1 semana atrás
Job Summary:
Tn Portugal is seeking a Native French Speaker to work as an Operations Customer Expert in Lisbon. This role involves supporting the company's customers, acting as a brand ambassador and continually elevating the customer experience throughout the customer's lifecycle.
Responsibilities:
- To serve customers in inbound and outbound contacts through voice or digital platforms
- To identify, understand and respond promptly to their specific needs and expectations
- To achieve high customer satisfaction through personalized, professional communication
- To use all available skills and information to obtain First Contact Resolution
Qualifications:
- Native level of French and some fluency in English
- Exceptional interpersonal skills with a strong ability to communicate empathetically and clearly
- A proactive attitude with a bias toward doing what's right for the community
- Attention to detail and a results-driven mindset
About Tn Portugal:
Tn Portugal is a global leader in the industry, offering a great relocation support, constant training and development, performance bonus and amazing working environment. If you are a motivated and skilled individual who is passionate about customer experience, we encourage you to apply for this role.
