Customer Experience Representative for Social Media

2 semanas atrás


Lisboa, Lisboa, Portugal Teleperformance Tempo inteiro

As a Customer Experience Representative for Social Media, you will be part of our ambitious and motivated support team at Teleperformance. Your role will be to ensure customer satisfaction by representing one of the world's most recognizable companies and supporting their business. You will be the face of our brand, interacting with customers from diverse backgrounds and cultures. We value diversity and inclusivity, and we welcome candidates from all walks of life. If you are a native Hebrew speaker looking for a new challenge, this could be the perfect opportunity for you. Your primary responsibility will be to provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner. You will also be responsible for maintaining a positive and respectful tone in all interactions, even in difficult situations. If you are a team player who is passionate about delivering excellent customer experiences, we encourage you to apply for this role.

**Key Responsibilities:**

* Provide exceptional customer service via social media channels
* Respond to customer inquiries and resolve issues in a timely and professional manner
* Maintain a positive and respectful tone in all interactions
* Collaborate with the support team to ensure seamless customer service
* Stay up-to-date with company policies and procedures

**What We Offer:**

* Competitive salary and benefits package
* Opportunity to work with a global company
* Collaborative and dynamic work environment
* Professional development and growth opportunities
* Recognition and rewards for outstanding performance

If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this role.

Apply now and take the first step towards a rewarding career with Teleperformance

**Note:**

All applications will be reviewed and responded to in a timely manner.

We look forward to hearing from you

Best regards,

[Your Name]



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