Customer Service Representative

4 semanas atrás


Aveiro, Aveiro, Portugal Minacs Tempo inteiro
Customer Service Representative

Join our team of customer service professionals and take your career to the next level

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients through multiple channels, including email and phone.

Key Responsibilities
  • Assist customers with their inquiries and resolve issues in a timely and professional manner
  • Provide product and service information to customers, and make recommendations to meet their needs
  • Work collaboratively with internal teams to resolve customer issues and improve overall customer experience
  • Meet or exceed performance metrics and quality standards
Requirements

To be successful in this role, you will need:

  • Fluency in French (written and oral)
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced, dynamic environment
  • Strong problem-solving and analytical skills
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for career growth and development. If you are a motivated and customer-focused individual who is looking for a new challenge, we encourage you to apply



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