E-Commerce Operations Specialist

4 semanas atrás


Porto, Porto, Portugal Nexar Tempo inteiro
Job Summary

We are seeking an E-Commerce Operations Specialist to join our team at Nexar. As a key member of our operations team, you will play a crucial role in ensuring the smooth and efficient functioning of our e-commerce operations.

Key Responsibilities:

  • Manage online stores, including Shopify, Recurly, and Stripe, to ensure optimal performance and data integrity.
  • Conduct platform audits to ensure accuracy and implement data backup and security measures.
  • Manage products and SKUs, including creating and maintaining plans, products, and SKUs.
  • Support promotional campaigns and ensure product listing accuracy.
  • Develop and manage procedures and databases for customer contracts, including non-payments and disputes.
  • Process new contracts, review terms and conditions, and coordinate with logistics, finance, and support for service delivery.

Requirements:

  • Proven experience in operations management in an e-commerce environment.
  • Strong understanding of Shopify, Recurly, and Stripe, with hands-on experience preferred.
  • Proficiency in product and SKU management.
  • Experience with HubSpot or similar CRM tools.
  • Excellent organisational and multitasking skills.
  • Strong attention to detail and problem-solving abilities.
  • Ability to work well independently and as part of a team.
  • Strong communication and interpersonal skills.
  • Proficiency in English.

What We Offer:

  • The chance to have a meaningful and positive impact on roads and cities' safety.
  • Flexibility in schedule, work location, and benefits.
  • Competitive compensation.
  • A fast-paced work environment with kind, smart, and highly driven people.
  • Great professional and personal growth opportunities.
  • Regular team-building events and well-being initiatives/facilities.


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