E-Health Platform Support Specialist in Aveiro

Há 3 dias


Aveiro, Aveiro, Portugal Cross Border Talents Tempo inteiro

Company Overview:

Cross Border Talents is a leading provider of innovative solutions for the E-Health sector. Our mission is to empower users with cutting-edge technology and exceptional customer service.

Salary: The successful candidate can expect a base salary of 830 EUR, paid out in 14 installments per year, as well as a performance bonus of up to 140 EUR/month for meeting key performance indicators (KPIs).

Job Description:

We are seeking a French-speaking Customer Service Specialist to join our team in Aveiro, Portugal. As the first point of contact for users of our E-Health platform, you will provide expert guidance, answer questions, and ensure a seamless experience on the platform.

Required Skills and Qualifications:

  • Languages: Native or fluent French speaker, with a minimum C2 level and English proficiency at B2 level or higher.
  • Customer Focus: A passion for helping others and providing outstanding service.
  • Tech Savviness: Comfort navigating digital platforms and troubleshooting.
  • Professionalism: A positive attitude and a commitment to quality.

Benefits:

  • Meal Allowance: Daily meal allowance provided.
  • Transport Allowance: Monthly transport stipend available.
  • Health Insurance: Coverage starting from day one, with a small contribution required; free after six months of service.

Why Join Us?

  • Impactful Work: Contribute to improving lives through an innovative health platform.
  • Career Stability: Permanent contract with opportunities for growth and development.
  • Supportive Environment: Be part of a team that values collaboration and excellence.
  • Vibrant Location: Enjoy living and working in Aveiro, a city known for its charm and lifestyle.


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