Healthcare Access Specialist

1 semana atrás


Aveiro, Aveiro, Portugal Cross Border Talents Tempo inteiro
Unlock a Rewarding Career in E-Health

We are seeking a skilled and compassionate Customer Service Specialist to join our team at Cross Border Talents. This exciting opportunity is perfect for individuals who want to make a meaningful impact in the healthcare industry while working on-site in Aveiro, Portugal.

About the Job

This permanent contract offers a stable work environment with rotational shifts, Monday to Friday, from 07:00 AM to 05:30 PM. You will have weekends off and enjoy a comfortable meal allowance of EUR 7.23 per day (net) and transport support.

Key Responsibilities:
  • Provide exceptional customer service via phone, email, and chat, addressing inquiries and resolving issues promptly.
  • Collaborate with internal teams to ensure seamless customer interactions.
  • Document customer interactions, tracking inquiries and resolutions.
Requirements:
  • Demonstrate strong communication skills in French (C2).
  • Possess experience in customer service, preferably in tech or healthcare settings.
  • Be tech-savvy and comfortable with digital platforms.
  • Show willingness to adapt to an on-site role in Aveiro, Portugal.
Benefits:
  • Earn a competitive salary of approximately EUR 970 per month (based on a 14-month payment schedule), plus performance bonuses of up to EUR 140 per month.
  • Enjoy a comprehensive package including meal allowances, transport support, and opportunities for professional growth.


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