Roadside Customer Support Specialist for International Clients

3 semanas atrás


Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

Lisbon, a city known for its vibrant cultural scene and rich history, offers a unique opportunity to work as a Customer Service Agent in a multinational organisation. This role involves providing dedicated support services to customers through various channels, including phone, email, chat, and social media. The ideal candidate will have excellent communication skills, be able to handle multiple issues simultaneously, and possess a native level of Dutch and at least a B2 level of English.

Responsibilities
  • Offering tailored customer support services to assist users with account inquiries, technical support, and other related issues through phone, email, chat, and social media
  • Providing accurate and timely information to customers regarding service disruptions and resolving their queries efficiently
  • Working closely with other departments to redirect related cases and issues

The successful candidate will receive an intensive training program from the company, ensuring a smooth transition into the role. With a fixed-term contract (6-12 months) renewable, this position offers a great opportunity to kick-start your career in customer service.

Requirements
  • Native level of Dutch and at least a B2 level of English
  • Excellent communication and problem-solving skills
  • Ability to work proactively in a fast-paced environment
  • Enthusiasm for intercultural communication and expatriate lifestyle

As a Roadside Customer Support Specialist, you can expect a competitive salary of €1,298 gross per month, excluding accommodation, or €1,040 gross per month including free accommodation. You will also enjoy additional benefits such as private health insurance after six months of contract, reimbursement of initial flight expenses after three months, and a relocation package for international candidates.

Company Overview

Our client, a leading sales and customer service solutions provider, is a multinational organisation with a presence in over 80 nationalities worldwide. They value their employees' career development, language skills, and social integration, making them an attractive employer for those seeking a dynamic and rewarding work experience.


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